ManpowerGroup Studio Coordinator in Las Vegas, Nevada
About KB Home
KB Home (NYSE: KBH) is one of the largest and most recognized homebuilders in the United States and has been building quality homes for over 60 years. Today, KB Home operates in 38 markets across eight states, serving a wide array of buyer groups. What sets us apart is giving our customers the ability to personalize their homes from homesites and floor plans to cabinets and countertops, at a price that fits their needs. And as the first builder ever to make every home we build ENERGY STAR® certified, KB Home is able to not only design thoughtful living spaces but ones that lower the cost of homeownership. We also work with our customers every step of the way, building strong personal relationships so they have a real partner in the homebuying process and the experience is as simple and easy as possible. Learn more about how we build homes built on relationships by visiting kbhome.com.
JOB SUMMARY: Works under general supervision to coordinate projects to ensure customer satisfaction at the studio. This position is responsible for organizing the work-flow at the front desk, scheduling appointments and communicating with buyers. Will assist the consultants and/or studio management with administrative tasks as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Organize and maintain the work-flow at the front desk including:
Schedules and confirms buyer appointments
Greets buyers and explains the Studio browse process and supporting documentation
Maintains studio lot files
Answers telephones in a prompt and courteous manner
Prepares buyer files for final appointments
Administrative support not directly related to buyers:
Monitors the studio regularly to maintain presentable order and neatness
Delivers buyer "start" packages to the main office
Schedules weekly staff meetings and other events, drafts meeting agendas and organizes supporting documentation
Data entry of information into company databases or spreadsheets
Runs various studio reports and distributes to appropriate parties
Orders office supplies
Mini studio presentation for walk-in buyers
Learn basic information about included features for Las Vegas communities
Learn basic information about optional product categories
Assist walk-in buyers with questions, and provide browse packet information.
High school degree or equivalent required
Associates degree preferred
Prior office experience required, including strong computer usage and typing
Homebuilding, retail or customer service experience preferred
Knowledge, Skills & Abilities
Exceptional organizational capability, including the ability to multi-task
Strong people skills, including the capability to handle various personalities and develop professional relationships
Action oriented, with the drive to complete projects and tasks to successful closure
Proven ability of being customer centric by seeking solutions from the customer's perspective
Strong verbal & written communication
Strong ability to work within a team-setting, inclusive of other's ideas, and a willingness to cooperate
Proficient in Microsoft applications, including Word, Excel, PowerPoint and Outlook.
Work 8-hour days with flexibility for overtime when necessary
Conduct business in a professional and ethical manner to potential buyers, trade partners, and coworkers to reinforce goodwill and profitability for the company
Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities. KB Home is an equal opportunity employer committed to hiring a diverse work team. Diversity is important to KB Home!
This position is being recruited by ManpowerGroup Talent Solutions RPO, on behalf of KB Home. Qualified candidates are encouraged to apply.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.