Student Veterans of America Jobs

Description

The Community Action Program Manager will lead and oversee all aspects of the department's operations, with the potential to transition to the Director role based on performance. The ideal candidate will demonstrate the ability to grow the department by expanding programs and services, securing additional renewable grant funds, and ensuring sustainable funding streams. This is a unique opportunity for a strategic leader committed to serving low-income families and improving community outcomes. Work involves assisting in establishing program goals and objectives; assisting in developing program guidelines, procedures, and policies; assisting in developing schedules, priorities, and standards for achieving program goals; and assisting in evaluating program activities. Supervises the work of others. Works under general supervision, with moderate latitude for the use of initiative and independent judgement.

Key Responsibilities

• Department Leadership: Oversee day-to-day operations of the Community Action Program, ensuring that all programs and services are effectively delivered to low-income families.
• Program Expansion: Develop and implement strategies to expand the departments programs and services, addressing emerging community needs.
• Funding Development: Identify and secure renewable grant funds and other sustainable funding sources to support program growth. Manage existing grants and ensure compliance with funding requirements.
• Staff Supervision and Training: Recruit, supervise, and train department staff, fostering a collaborative and productive work environment. Promote professional development and ensure staff adherence to best practices.
• Reporting and Compliance: Ensure timely and accurate completion of all monthly and annual reporting requirements, including those related to the Texas Department of Housing and Community Affairs, and Office of Community Services Organizational Standards.
• Strategic Planning: Lead the development of the Annual Community Action Plan, the 5-Year Department Strategic Plan, and the 3-Year Community Needs Assessment, aligning departmental goals with community needs and funding opportunities.
• Board and Stakeholder Engagement: Serve as the primary liaison to the Community Action Advisory Board, providing regular updates on departmental activities and seeking input on program direction. Collaborate with community stakeholders to enhance service delivery.
• Budget Management: Develop, monitor, and manage department budgets, ensuring financial resources are allocated effectively and responsibly.
• Performance Monitoring: Track and assess program outcomes, using data to drive continuous improvement and demonstrate the department's impact.
• Regulatory Compliance: Ensure the department meets or exceeds all applicable regulatory requirements, including those set by the Texas Department of Housing and Community Affairs, and Office of Community Services.

Work Performed

• Supervises the work of assigned program staff and provides training and technical assistance.
• Prepares and reviews reports on the effectiveness of the program activities and confers with staff on program issues on problems to identify and implement solutions.
• Develops program guidelines, procedures, and policies; and monitors compliance with policies and procedures.
• Prepares training and operational manuals, and educational and outreach materials.
• Conducts staff selection and performance evaluations and handles other personnel related activities.
• Coordinates and maintains purchased service contracts, service agreements, memorandums of understanding (MOUs) and grant applications to ensure contract compliance and provision of appropriate services for clients.
• Collaborates with provider agencies, non-profit organizations, for-profit organizations, and service organizations as required to provide problem resolution, identify service gaps, and develop provider contracts which are affordable and fundable and can provide for the varying needs of low-income persons.
• Serves as a resource or member representative of the program to community groups, agencies, consortia, coalitions, and the general public, and delivers presentations to stakeholders on the work of the Community Action Program.
• Oversees all Community Action Advisory Board functions.
• Prepares, distributes, reviews, and processes competitive procurements; verifies accuracy, terminology, and specifications; tabulates bids and determines lowest and best bid or bids that provide best value; maintains purchased service(s) contracts, service agreements; and monitors subcontractors, invoices, and supporting documents for accuracy and compliance with agreements and program rules and regulations, as necessary.
• Prepares materials for regulatory authorities during monitoring/audits as well as site and program reviews including annual plans and reports required by governing authorities.
• Incorporates the mission, vision, and values of Community Action; implements continuous improvement techniques; and ensures compliance and documentation of organizational standards.
• Prepares program budget requests.
• Conducts special investigations, program analyses, and research studies.
• Must be able to travel up to 30% of the time.

Experience and Education

Experience in the administration of a program relevant to the assignment. Graduation from an accredited college or university with major course work in a in social work, public administration, or related field is required. Minimum of 3 years of supervisory experience, preferably in a community action, social services, or related employment. Experience leading teams that serve low-income families is essential.

Knowledge, Skills and Abilities

Knowledge of local, state, and federal laws related to the program area; of public administration and management techniques; of statistical analysis processes; of budget processes; of research techniques; of training and marketing techniques; and of program management processes and techniques.

Knowledge of the types of programs and services required by low-income individuals in such areas, but not limited to: health, nutrition, information and assistance, education and training, long term care, benefits, and transportation, and of the methods and practices for delivery of such services.

Knowledge of the principles, practices, and techniques of group facilitation, negotiations and conflict resolution. Including team building techniques and consensus management.

Proficient knowledge of Microsoft Office Applications (Word, Excel, PowerPoint, Outlook); Internet Browsers (Internet Explorer, Chrome), Adobe Acrobat, computerized department program software, databases, and required state reporting systems.

Knowledge of confidentiality statues and requirements, including the Health Insurance Portability and Accountability Act (HIPAA).

Skilled in identifying measures or indicators of program and staff performance.

Skilled in conducting individual needs assessments and case management.

Good Interpersonal skills, openness and flexibility in working with diverse groups, and enthusiasm for working collaboratively with a team and maintaining effective working relationships with staff, clients, community and social agencies, businesses, and the general public.

Ability to gather, assemble, correlate, and analyze facts; to establish goals and objectives; to devise solutions to administrative problems; to develop, evaluate, and interpret administrative policies and procedures.

Ability to plan, organize, and effectively present and promote ideas, recommendations, and proposals, both orally and in writing to various boards, committ