Job Information
AF Group Manager of Product Management - Commercial Property Insurance in Lansing, Michigan
SUMMARY This position will provide leadership in building and maintaining a culture of Commercial Property underwriting excellence along with leading product and market development strategies. This Manager role will provide technical direction to each operating unit's underwriting department by providing clear guidelines on operating unit risk appetite, establishing quality standards, controls and audit capabilities. In addition, the Manager will assist in developing and monitoring tools to support the profitable writing of this business, while monitoring the book of business to address needed changes to improve profitability. This role will be responsible for Property, Inland Marine, Ocean Marine, Crime, and Surety lines of business, and may further expand into Equipment Breakdown and Cyber coverages over time, based on the needs of the business. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Strategy development and implementation of complex product strategies and risk appetite for new and existing Commercial Property business, including strategies to improve retention and profitability. * Determines and prioritizes the core functions and features of existing and new products and prioritizes changes with IT to implement enhancements. * Responsible for researching and addressing internal and external emerging trends in support of business cases for opportunities to improve workflow, mitigate risks, and improve customer satisfaction with the product management process. Assess rate changes in rate reviews, while developing solutions that balance rate need and market conditions in order to support the Company's targets for profitable growth and retention. * Monitor the Commercial Property line of business through Compliance and Underwriting Quality audits to review underwriting standards and processes. Ensure improvement of business found to have recommendations. Review referrals for the line of business for higher-hazard risks and complex, large risks. EDUCATION AND EXPERIENCE Relevant combination of education and experience may be considered in lieu of degree. * Bachelor's degree in business, finance or another related field required. * Eight years of progressively more responsible work experience in Commercial Property insurance which must include Commercial Property underwriting, with a strong focus on underwriting, product management and regulatory issues required. * Five years of increasing managerial responsibilities with demonstrated leadership abilities required. * Progress towards, or completion of, industry-recognized professional designations (i.e., IIA, AIU, CPCU, ARM) highly preferred. OTHER SKILLS AND ABILITIES * Expert knowledge of the underwriting discipline and evaluation of underwriting performance based on financial analysis including rate, reserve adequacy, operational, planning and product reviews. * Excellent analytical, organizational, and problem-solving skills, and managerial level skills in managing ambiguous situations and issues. Ability to diagnose and develop recommendations to solve unique business unit and customer problems. * Knowledge of the commercial property industry and practices with respects to legal, regulatory, and administrative procedures; tools and techniques for assessing exposure, risks, trends, pricing, and portfolio analysis at various levels. * Knowledge of finance, accounting and actuarial concepts and practices as applied to commercial property insurance; understands financial and actuarial tools and standards; can access and understand major corporate financial reports; can describe key issues of various financial units; and is aware of financial goals and measures of key competitors. * Knowledge of effective rate reviews/rate changes. Effective analysis of state rate needs, recommendations, ability to gain consensus and implementation within responsible departments and operating units. * Knowledge of practices, tools, and tech