Job Information
A & S Surplus, Inc. Retail Sales Associate in Lakewood, Washington
Location: small military, law enforcement, tactical and outdoor store Shifts: four ten hour days; open seven days a week The Retail sales associate job:
The perfect candidate is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions, and providing product information. Individual responsibilities may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, addressing customer concerns, assisting in the display of merchandise, or organizing the selling floor and stock areas.
The candidate must process payments by totaling purchases; operating cash registers and financial transactions; processing cash, and credit cards. Must also be able to deal with customer concerns and needs courteously and professionally. He/she maintains a professional attitude with sincerity and enthusiasm reflecting the store's commitment to our customers. Develops product knowledge by reading current vendor tags and pamphlets in order to communicate it to the customer. The associate must stay current with changing product supplies.
Retail sales associate requirements:
- Customer service focus
- Basic understanding of sales principles and customer service practices
- Proficient in verbal and written English language
- Knowledge of customer and market dynamics and requirements
- Solid communication and interpersonal skills
- Ability to read, write, and effectively communicate with customers, peers, and management
- Telephone etiquette
- Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
- Ability to work as part of a team and take initiative independent of direct supervision
- Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
- Must be able to work in a fast-paced environment
- Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
- Reliable
- Available to work a variety of hours, which may include mornings, evenings, weekends
- Previous retail experience or similar experience on the sales floor a plus
- High school diploma or equivalent
Retail sales associate skills & proficiencies:
- Excellent Customer Service
- Organization
- Sales
- Merchandising
- Product Knowledge
- Basic Math
- Dependability
- Attention to Detail
- Time Management
- Team Player
- Ability to work alone
- Written and Verbal Communication
- Interpersonal Skills
- Problem Solving
- Product Rotation
- Trend Awareness
- Multi-tasking
*Apply: * At The Foxhole, 15022 Union Ave SW, Lakewood, WA 98498; daily from 9:30 a.m. - 6:00 p.m.