Job Information
Quidel Corporation Acute Account Manager, West Ohio in Lakewood, Ohio
The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. The Role As we continue to grow as QuidelOrtho, we are seeking an Acute Account Manager in Western Ohio. The Acute Account Manager is a front-line quota-carrying teammate that serves as the primary point of contact for existing Acute accounts. Responsible for the sale of all product lines to current Acute customers within a geographic territory. Responsible for customer retention, instrument revenue targets, and reagent growth by partnering with Field Application Specialists, Strategic Account Executives, Business Development Managers, Channel Sales Executives, and product-specific specialists.This is a field based position supporting and located in Western Ohio. The Responsibilities Maximizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, being single point of contact for all problem resolution, and anticipating and defending against competitive threats. Grows existing accounts and develops new accounts in order to meet seasonal and non-seasonal revenue goals by establishing personal credibility, illustrating QuidelOrtho value propositions, demonstrating product capabilities, and successfully managing highest probability opportunities to close. Drives and close sales for all product lines, instrumentation, and service offerings to customers within assigned territory. Teams with Strategic Account Executives in all relevant IDN-related planning activities. Collaborates with other Sales and Overlay roles to retain and expand menu. Provides timely and accurate sales forecasts, activity, account updates, and reports via CRM system and collaborates with Marketing to identify opportunities for equipment placement in CRM environment. Utilizes Cognos to secure territory intelligence. Effectively manages sales pipeline from lead acquisition to contract signing by focusing and advancing customers through the sales process. Strategizes plans and organizes territory for profitability to meet KPIs, quotas and sales targets Works effectively with functional groups to design appropriate deals; provides information regarding customer contacts, needs and preferences. Builds productive and strong collaborative relationships with distribution partners to drive sales revenue and profitability. Provides or facilitates training on QuidelOrtho products to customers and distributor representatives as required. Proactively conveys timely information to the Regional Sales Manager, Specialty Sales, Marketing, Sales Operations, and others to provide market intelligence, customer information, events, changes, and trends to maximize sales, revenue, and marketing opportunities. Makes sound fiscal decisions and assures maximum return on investment for all expenditures. Represents QuidelOrtho at trade shows and professional meetings. Models exemplary company values and complies with QuidelOrtho goals and values. Demonstrates a positive attitude during company functions and public events, encourages team camaraderie and enthusiasm. Carries out duties in compliance w