Job Information
Tibbels Marina & Charter Service Customer Service Representative in Lakeside-Marblehead, Ohio
Tibbels Marina and Charter Service is currently hiring for a Customer Service Representative for the upcoming season.
Marina bait and tackle store selling -- bait, tackle, boating supplies, gas/diesel at dock, seasonal/transient dockage, boat ramp 5 motel units, fishing charter boats, beer/wine/seltzer Carry Out, and much more!
Role Description:
This is Seasonal Full-time on-site role for our Bait & Tackle Shop "Customer Service Rep.
20-30 hours per week
$15-20/hour
This person must be:
Reliable and professional with an excellent work ethic
Excellent verbal communication skills, Answer the phone professionally
Excellent sales and customer service skills
Be a resource to customers not from the area by finding out what we can do to help them with whatever they may need.
Greets, Interacts & Consults with customers, to understand their needs and preferences related to merchandise
Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer's needs
Assist customers with local area and industry questions both in the store and by phone
Qualifications:
Handle cash transactions
Must be 18 years old
High school diploma or equivalent preferred
Previous retail, sales, cashier, or customer service skill preferred
Basic computer skills required
Verify age via ID check for anyone purchasing beer, wine, seltzers
Stock inventory properly with newest inventory in back, Ability to lift 25-50 pounds, for exchange of propane tanks, rotate/stock beer cases
Touch and sort worms, fish, minnows, and dispose of as needed. Sorting live and dead baits, Maintaining and cleaning of bait tanks
General knowledge of fishing is helpful. Relevant experience with fishing, Bait & Tackle, Relevant experience with spooling and rigging and/or a willingness and ability to learn
An interest and appreciation for the products we sell and the customers we serve. We don't need to hire an expert angler for this role, but having an interest and experience with Walleye, Perch, Bass (Lake Erie) fishing and anglers is strongly preferred.
Stay up to date with services and products offered here at the shop, as well as become versed in fishing knowledge and techniques to help customers
Performs other duties as assigned
Must be able to work early mornings, weekends, and holidays.
A relaxed, friendly, but professional approach
Flexible working hours
Team Attitude and a flexible approach
Strong organizational and project management skills
A positive attitude
TO APPLY: Call to set up an interview. Phone: 419-734-1143