Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,170,374)

Job Information

ChenMed Front Desk Team Member in Lakeland, Florida

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Front Desk Team Member is one of a patient’s first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. He/she reports up to an Assistant Center Manager or Center Manager, but could receive occasional instruction/supervision from a designated Lead in the clinic. A successful Front Desk Team Member possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients.

  • Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in the system.

  • Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.

  • Clearly communicates information about ChenMed clinical personnel to patients and other individuals.

  • Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.

  • Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.

  • Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients.

  • Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.

  • Participates in daily and weekly huddles to provide details on patients.

Other responsibilities may include:

  • Maintains the confidentiality of patients’ personal information and medical records.

  • Reviews patients’ personal and appointment information for completeness and accuracy.

  • Transmits correspondence by mail, email or fax.

  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Exceptional customer service skills and passion for serving others.

  • Knowledge of ChenMed Medical products, services, standards, policies and procedures.

  • Skilled in operating phones, personal computers, software and other basic IT systems.

  • Ability to communicate with employees, patients and other individuals in a professional and courteous manner.

  • Detail-oriented to ensure accuracy of reports and data.

  • Outstanding verbal and written communication skills.

  • Demonstrated strong listening skills.

  • Positive and professional attitude.

  • Knowledge of ChenMed Medical products, services, standards, policies and procedures.

  • Proficient in Microsoft Office Suite products including Excel, Word and Outlook.

  • Ability and willingness to travel locally, regionally and nationwide up to 5% of the time,

  • Spoken and written fluency in English.

EDUCATION AND EXPERIENCE CRITERIA:

  • High school diploma or equivalent education required

  • Graduation from a nationally accredited Medical Assistant program preferred

  • A minimum of 1 year of work experience in a medical clinic or similar environment required

  • BLS for Healthcare Providers preferred

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE (https://careers.chenmed.com/i/us/en/homerevisited)

Current Contingent Worker please see job aid HERE to apply

DirectEmployers