Job Information
Intertek Quality Manager, California in Lake Forest, California
Quality Manager - California
Intertek, a Nationally Recognized Testing Lab (NRTL) and leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for a Quality Manager to join our Electrical team in California. This is a fantastic opportunity to grow a versatile career in facilitating international trade and regulatory product testing.
Intertek's Electrical team provides assurance, testing, inspection, and certification for a variety of electric products, including appliances, consumer electronics, lighting, medical devices, information communications technology, HVACR, industrial, and energy transmission and distribution. Our dedicated professionals help ensure the quality, safety, and sustainability of electrical products used by people throughout the world.
What are we looking for?
This Quality Manager position is responsible for quality activities in MPK & LAF Laboratories, management of accreditations for those sites & CB Scheme/NCB Support activities.
Salary & Benefits Information
Salary & Benefits Information
The base wage or salary range for this position is $85K - $100K . Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.
In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid holidays. When working with Intertek, you can expect a benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
What you’ll do:
Manage the quality management system (QMS) in compliance with established standards.
Analyze and monitor quality performance metrics and prepares reports.
Implement audits and inspections to ensure quality standards and identify areas for improvement.
Assure continuous quality improvement by addressing issues and deficiencies efficiently and communicating concerns.
Document and investigate root cause analysis for complaints and deviations.
Maintain relationships with organizations to facilitate accreditations/approvals related to laboratories and certification schemes
Implement audits to ensure compliance with accreditor / regulator / scheme requirements
Facilitate / host assessments by external bodies and coordinates responses to audit findings
Participate as an active member of the Quality Advisory Board
Develop standard operating procedures, work instructions, forms, and local operating procedures
Qualify, appoint, and indirectly oversee local Quality Supervisors
Report audit findings to appropriate management with request for root cause analysis and corrective action
Review and approve root cause and correction action plan. Perform follow up as needed
Close out and maintain audit files
Prepare and submit required monthly reports to the Director of Quality
Represent Intertek during 3rd part audits/assessments
Advise management on training and implementation needs
Monitor, control, and consult in support of compliance and continuous improvement efforts
Audit and qualify subcontractor service providers
Participate in and support periodic quality system management review
This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
Minimum Requirements & Qualifications:
Bachelor’s degree in electrical or mechanical engineering
2+ years’ experience in quality assurance or operations
Ability to read, analyze and interpret common scientific, technical, and engineering reports, standards and journals
Ability to communicate effectively in both verbal and written format
Ability to travel up to 50%
Valid driver's license with an acceptable driving record, required
Preferred Requirements & Qualifications:
Supervisory experience
Successful completion of auditor training, ISO/IEC 17025, ISO 9001
Intertek Total Quality Assured
Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.
Intertek is a drug-free workplace. For certain safety-sensitive roles, a pre-employment drug screen will be required. Based on local law and legislation, marijuana may be included in that screening.
We Value Diversity
Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.