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Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Microsoft Corporation Digital Account Manager in Kuala Lumpur, Malaysia

The Digital Account Manager

  • helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions.

  • helps our managed customers across industries, to identify their needs and opportunities using the latest in digital selling technology.

  • helps customers get to the Microsoft Cloud across solution areas like Modern Work, Business Applications, Applications and Infrastructure, Data and AI, and Security.

  • adds value by developing and maintaining strong customer relationships that include building relationships with executives at the Chief-level (CxO) as well as other Business and Technical Decision Makers within the customers' organizations.

  • effective leverage all the digital tools available and orchstrate the other members of the team to address customer needs and requirements

  • engage with partners to be able to find the best solution that will address the customer needs

Responsibilities

The Account Executive leads the relationship with the customer and its strategy and leverages all the team members to help customers in their digital transformation journey.

Key Areas of Responsibility

Customer Engagement - Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization to establish; seeks to deepen relationship with customers during interactions by being customer-focused and consistently honoring commitments and connecting the customer to Microsoft. Works with partners in joint-selling opportunities. Understands customer drivers of digital transformation and leads new opportunities and orchestrates internal teams to accelerate the customer's digital transformation.

Account Management - Thinks strategically about territory planning for assigned accounts, setting standards and priorities, outlining where to and how to leverage specialized and technical resources and other roles, engaging internal and external decision makers on long-term business planning.

Sales Excellence - Orchestrates team and other key roles engage decision makers; leverages best-in-class digital tools sales and communication strategies and tools to meet customer needs. Articulates Microsoft's value proposition aligned to customer's business objectives; creates a mutually-beneficial industry business value proposition and executes relevant solutions.

Industry Knowledge - Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities; demonstrates a strong understanding of the customers' business strategy and the direction of the industry.

Qualifications

The following are qualifications requried:-

  • 10-15+ years of technology related sales or business development, exceeding quota by leading sales teams along complex sales cycles within a Partner ecosystem.

  • Demonstrated ability to consistently exceed sales quota by driving deals with partners.

  • Demonstrated understanding of solution selling techniques and selling cloud-based solutions.

  • Experienced in building strong, collaborative customer relationships with Business Decision Makers, IT Decision Makers.

  • Ability to navigate a customer through sales negotiations and technical presentations in person and remotely.".

  • Solid knowledge of the business, customers, partners, Microsoft strategy and how they work together.

  • Able to qualify sales opportunities and position partners in the overall sales process.

  • Demonstrated business communication and written skills in the local language.

  • Passion for technology as an enabler for a company’s growth.

  • Extensive presentation skills, effective marketing tactics, negotiation, financial analysis,

  • Line of Business applications sales experience, business process consulting or automation, CRM, Employee Performance Management (systems and processes).

  • Bachelor's Degree or equivalent work experience required: Computer Science, similar information technology-related discipline or Business Administration.

  • MBA desired.

  • Bachelor's Degree or equivalent work experience required

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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