Job Information
The Cigna Group Claims Representative A in Kuala Lumpur, Malaysia
Claims processing
Processing claims under GEH APAC book of business
Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality.
Accurate data input to the system applications.
Positioning him/herself analytically and critically in the context of cost management and in respect of existing working methods.
Following up his/her own workload (volume and timing): keeping an eye on chronology and processing time of the work volume and taking suitable actions.
Participate efficiently in processing the flow of claims: inform the Team Leader about claims lacking clarity and about possible ways of optimizing the processes.
A sustained effort towards high-quality claims handling, accurate reimbursements and fast transactions are important motivators.
In relation to other positions
Providing accurate communication about a dossier to the interested internal employee.
Tracking irregularities in procedures and highlighting these to the Team Leader.
Raising problems or sensitivities with your superior.
Participating actively in an agreeable and amicable atmosphere.
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.