Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Cornerstone onDemand Product Support Specialist in Krakow, Poland

Cornerstone OnDemand is seeking an English-speaking Product Support Specialist to provide application support for assigned Cornerstone products. The mission is to contribute to the business success of our customers by delivering a world-class support service, providing timely communications and effective issue resolution.

Working hours: 8 hours, flexible between 7 am and 9 pm, based on business needs.

In this role you will...

  • Assist Customers with their technical and operational queries & problems related to Cornerstone Products via email, ticketing system and phone

  • Ensure that all incidents owned are followed through to resolution, whilst keeping the customer fully informed of progress 

  • Ensure that all incidents are accurately and responded to / resolved within operational Service Level Agreements 

  • Resolve Customers’ issues where possible otherwise provide the relevant information & analysis for further Support levels 

  • Participate in testing of new functionalities and other activities leading to better customer experience in collaboration with teams internally 

  • Collaborate with other technical teams on case resolution 

*You’ve got what it takes if you have… *

  • Fluency in written and spoken English

  • Experience in Customer Support

  • Excellent written and verbal communication skills as well as active listening skills 

  • Flexibility, ability to change priorities quickly and capacity to handle multiple tasks 

  • Analytical and technical skills 

  • Effective time management skills 

Nice to have:

  • Knowledge of SQL, SSO, Networking or API’s

  • Experience in technical support

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

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