Job Information
Walden Security Field Manager in Knoxville, Tennessee
Summary
The primary responsibility will be managing our fleet of vehicles at the branch as well as vehicles on location at specific sites and be responsible for all fleet maintenance and record keeping. You will be responsible in maintaining inventory and current status and location of all branch vehicles.
Essential Duties and Responsibilities
• The role will support Learning & Development functions that include but are not limited to the following:
• Plan and coordinate all virtual and live training events;
• Prepare materials and planning activities for all virtual and live training events;
• Present and make recommendations regarding course design, technology, and instruction delivery options;
• Works with subject matter experts to gather information and material to develop instructional content, materials and products such as lesson plans, student and instructor guides, presentations, infographics, quick reference guides, checklists, etc.
• Adapt instructional content or delivery methods for different levels or types of learners;
• Develop measurement tools to evaluate the effectiveness of instruction or training interventions;
• Research and evaluate emerging instructional technologies or methods;
• Ensure branding integrity is upheld;
• Exemplifies the desired culture and philosophies of the organization.
• Maintain the fleet vehicles both at the branch and on respective sites. Maintain updated spreadsheet with all applicable information on each fleet vehicle.
• Coordinate with team personnel for repairs and maintenance. Conduct inspections of vehicles to ensure there is no damage.
• Work with Training Specialist to schedule and instruct on-site classes to include (Armed Training, LTL, CPR/AED, and Initial SO Training). Work together with Training Specialist to ensure files are continually maintained and up to date. Conduct internal audits to ensure accuracy and compliance.
Supervisory Responsibilities
• Receives general direction from the General Manager or Senior Operations Manager, and Operations Manager.
Competency
Analytical – Collects and researched data; Uses intuition and experience to complement data; Designs work flows and procedures; Synthesizes complex or diverse information; Uses intuition and experience to complement data.
Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information
skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; is fully committed to the Quality Management System (QMS).
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and
on time; supports organization’s goals and values; Benefits organization through outside activities;
Supports affirmative action and respects diversity.
Strategic Thinking - develops strategies to achieve organizational goals; understands organization's
strengths & weaknesses. Displays willingness to make decisions; exhibits sound and accurate judgment;
Adapts strategy to changing conditions; supports and explains reasoning for decisions; makes timely
decisions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Aptitude for learning and managing technology platforms
• Strong project management skills
• Excellent business communication skills (written, verbal and presentation skills)
• Proven ability to manage competing priorities, multitask, take ownership of problems and resolve
conflicts
• Proven ability to build and manage relationships with stakeholders across the organization
• Ability to think systematically
• Demonstrated ability to work collaboratively across divisions, functions and levels.
• Minimum High School Diploma or GED; Associate’s Degree preferred. One year of experience
developing training content and working with a learning management system.
• Experience in the security industry is not necessary.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical
procedures, or governmental regulations using English language.
Ability to write routine reports, business correspondence, and procedure manuals.
Ability to effectively present information in one-on-one and small group situations, respond to questions
from groups of managers, clients, customers, other employees of the organization and the general public.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only
limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge of Internet programs, Word
Processing software and other software as required.
Certificates, Licenses, Registrations
Current/valid state driver’s license
Other Qualifications
Ability to pass a drug screen and criminal background check.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee
is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is
occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by
this job include close vision, distance vision, depth perception, ability to adjust focus and ability to see
and distinguish basic colors.
Work Environment
The work environment characteristics describes here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Other Tasks
This job description reflects management’s assignment of essential functions, it does not prescribe or
restrict the tasks that may be assigned.
We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth.
So if you’re ready to embark on a meaningful career with one of the nation’s most dynamic and fastest growing security companies, apply with Walden Security today.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veterans status, or disability. EOE / AAP Employer / Minorities / Females / Vet / Disabled. VEVRAA Federal Contractor.