Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

GC Services Account Representative Specialist in Winston Salem, North Carolina

Overview

Who we are:

At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.

What’s the Role About?

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

  • Are you energetic, enthusiastic with an engaging personality?

  • Are you driven to deliver effective results while providing excellent customer service?

  • Do you have extraordinary communication skills?

    What’s in it for YOU?

  • Early access to earned wages via PayActiv (https://www.payactiv.com/for-you/)

  • Access to 50% of earned wages up to $500 per pay period

  • Full-time, non-seasonal

  • Paid training

  • Advancement opportunities (management training program)

  • Employee discounts

  • Extensive Benefits Package

  • Medical, Dental, Vision Insurance

  • Paid Time Off

  • 401(k) Investments

Responsibilities

In addition to delivering extraordinary service on calls in a fast-paced, structured customer care environment, you may:

  • Take back-to-back customer service phone calls with customers throughout the entirety of your shift

  • Responding to external and internal customer requests via phone and email in a faced paced, highly complex environment

  • Independently collect past due invoices by contacting customers via phone, email, or portal

  • Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.

  • Organizational, technical and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment.

  • Process daily and/or month-end Account reconciliations – spread sheets such as daily cash log.

  • Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company.

  • Preparation of weekly aging report and prioritize accounts based on overdue status.

  • Account review for credit releases.

Qualifications

What We Look for in a Candidate:

  • 18 years or older

  • High School Diploma or GED

  • Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions.

    Superb attendance, so you can be there when our customers need us.

  • Professional/commercial collection experience

  • Must have the ability to define and solve problems.

  • Must be self-motivated, work independently with minimum supervision, and be an effective team player.

  • Excellent verbal and written communication skills required.

  • Excel/ Word skills including Pivot tables, VLookups and other formulas.

  • SAP/CRM experience – preferred

    All job offers are contingent upon completion of drug screen and background checks.

Position Category Administrative/Clerical

Job Location US-NC-Winston-Salem

Minimum Pay Rate USD $16.00/Hr.

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