Job Information
Killington/Pico Ski Resort Partners, LLC Housekeeping Supervisor in Killington, Vermont
This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1135675
Job Summary:
The Housekeeping Supervisor is responsible for maintaining a high level of cleanliness throughout the premises, contributing to overall guest satisfaction. This position is responsible for overseeing and coordinating the daily operations of the housekeeping department, including managing a team of housekeeping staff and ensuring the cleanliness of guests rooms.
Summary of KeyResponsibilities:
Responsibilities and essential functions include but are not limited to the following:
- Manage the housekeeping department, employees, and operations
- Train new employees on how to handle customer requests
- Ensure cleanliness and maintenance standards are met
- Manage inventory and supplies
- Handle customer inquiries or complaints
- Investigate complaints regarding poor housekeeping services
- Hire new staff and recommend transfers, promotions, and dismissals
- Perform closing duties
- Plan, supervise, and coordinate the daily operations of the housekeeping stafffor the Killington Grand Hotel
- Plan and conduct staff training programs
- Confer regularly with employees to coordinate activities, assign, and check work, resolve problems, etc.
- Plan staffing needs and work schedules
- Promptly respond to guest/staff requests for service and assistance
- Perform other tasks as assigned