Job Information
Adecco US, Inc. Warehouse CSR in Kent, Washington
Join Our Team as a Warehouse Customer Service Representative!
Are you a problem solver with a passion for delivering exceptional customer service? Adecco, in partnership with a leading 3PL in Kent, WA, is seeking dynamic individuals to join our team as Warehouse Customer Service Representatives.
Job Overview: As a Warehouse Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and operational efficiency. Your responsibilities will include providing assistance to customers and business partners through various communication channels, addressing complaints professionally, troubleshooting issues, monitoring delivery routes, and processing changes or cancellations to orders.
Location: Kent, WA
Starting Hourly Pay: $18 an hour
Duration : Temp to Hire
Key Responsibilities:
Assist customers and business partners through phone and email communication channels
Address customer complaints professionally and calmly, ensuring timely resolution
Identify, assess, and troubleshoot problems or issues effectively
Monitor the progress of delivery routes and ensure smooth operations
Perform scanning of haul-away pods and verify associated stamps
Process changes or cancellations to delivery orders promptly and accurately
Minimum Requirements:
- Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.
Preferred Qualifications:
High school diploma or equivalent qualification
Minimum of 1 year of relevant experience, ideally within a call center environment
Demonstrated proficiency in delivering exceptional customer service and resolving issues satisfactorily
Strong multitasking abilities coupled with exceptional organizational skills
Capability to thrive in high-pressure situations while exceeding customer expectations
Why Join Us?
Competitive compensation package
Opportunities for growth and advancement
Collaborative and supportive team environment
Flexible schedules
Access to training and development programs
If you're looking for a rewarding career where you can make a difference and grow professionally, we want to hear from you! Apply now and become part of our dedicated team in Kent, WA.
Note: Reliable transportation and flexibility are essential for this position.
Benefits:
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Adecco is an Equal Opportunity Employer.
Pay Details: $16.50 to $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.