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CARMAX Chief Credit Officer, VP - Hybrid in Kennesaw, Georgia

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144

CarMax, the way your career should be!

Chief Credit Officer(CCO)/Vice President

CarMax Auto Finance, Kennesaw, GA

Lead the Credit Risk Strategy and Analytics for a Major Finance Company

The Chief Credit Officer oversees the Risk, Data Science, and Servicing Analytics teams at CarMax Auto Finance (CAF), a division of CarMax Inc. This role is also responsible for the analytical functions that guide how CarMax strategically operates with third-partner lenders as well as manages our vehicle protection products including extended service plans, GAP coverage and auto insurance. The CCO is a member of the CarMax Auto Finance executive leadership team and is also expected to partner with other senior executives within the broader CarMax organization to set the primary strategic direction for the Auto Finance division of CarMax and to support and influence the incorporation of finance in other areas of the business such as Product, Operations, and Margins. This role has key partnerships with the CAF COO, CAF CFO, CarMax Treasurer, AVP Financial Services & Products, and is a member of the broader CarMax Analytics Leadership Team.

What you will do:

  • Formulate and implement sound Origination strategies with the purposes of providing credit to CarMax customers and continuously improving and expanding the CAF credit offering and enhancing the effective use of the CarMax finance platform. Areas include but are not limited to underwriting strategies and enhancements, pricing strategies, statistical modeling and the understanding, implementing, and adjusting of credit strategies based on broader finance market dynamics.

  • Provide senior level direction for the development of Portfolio Management and Collections strategies with the purposes of delivering on budgeted profitability goals and key performance metrics of CAF’s $18 Billion portfolio.

  • Partner with the Financial Services & Products teams to optimize (a) the broader CarMax Lending platform, incorporating both CAF and partner lenders to balance retail sales and finance economics. Provide, and (b) CarMax’s voluntary protection product suite including pricing, coverage and customized targeting strategies.

  • Provide key senior level support to the CarMax Treasury team in the funding and Securitization process. This would include working with Rating Agencies, outside equity and debt investors, investment banks and Conduit banks in the marketing and presentation of the CAF business to create funds to allow for CAF to lend to consumers.

  • Provide Auto Finance leadership and guidance to Product and Marketing Teams in the effective identification, prioritization, goal setting and incorporation of finance into CarMax product offerings.

  • Establish, develop, and maintain industry partnerships and relationships to gain knowledge of industry trends and capabilities; evaluate that information in the context of CAF and CarMax; and develop strategies to leverage where necessary.

  • Help to drive the strategic planning process for CAF and CarMax as it relates to strategic plan development, project prioritization, costs, benefits, and risks.

  • Develop and maintain a Talent Management and Organizational framework to enable Risk and Analytics organization to effectively support both the operational and strategic needs of the business.

Leverage Advance Mathematical Skills and Strategic Thinking to Achieve Business Objectives

This role serves as an executive leader for CAF and CarMax. In this capacity, this person is responsible for setting CAF’s Origination strategy and supports development of the larger CAF and CarMax corporate strategies. This role represents CAF inside and outside of the CarMax organization, and with the CarMax Board of Directors, therefore a candidate must have the ability to communicate complex concepts and business insights in a way that is understood by a variety of audiences. A candidate should have the ability to inspire and lead their team to meet broad business goals and have a proven track record of both strategic and creative thinking to continually move the business forward.

Qualifications and Requirements

  • Bachelor’s Degree in mathematics, statistics, finance, economics, related field or equivalent experience; Master’s Degree or MBA strongly recommended.

  • 15+ years of proven risk management experience (or equivalent) across multiple functional areas or products. Strong knowledge of financial services preferred.

  • 10+ years in a management role leading a sizable team of both individual contributors and management level staff with the ability to inspire and lead team to meet broad business goals

Work Location and Arrangement: This role will be based out of the Kennesaw, GA Office and has a Hybrid work arrangement.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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