Job Information
Siemens Sr Service Specialist (Solution Technician, Building Automation Systems) - Kelowna BC in Kelowna, British Columbia
Job Family: Engineering
Req ID: 412819
Technology driven, problem solvers
Customers around the world trust in our products. Our service technicians and engineers significantly contribute to that. You are the first on the scene to solve any technical problem. You are a trusted adviser, team player, and make things possible. “Unsolvable” is a foreign term, and you go the distance. Your focus on the customers’ needs makes you an invaluable partner. When you join our team, the possibilities are endless.
Why you’ll love working for Siemens!
Freedom and a healthy work-life balance– Embrace our flexible work environment with flex hours, telecommuting, and digital workspaces.
Solve the world’s most significant problems – Be part of exciting and innovative projects.
Engaging, challenging, and fast-evolving, innovative technological environment.
Opportunities to advance your career and mentorship programs on a local and global scale.
Competitive total rewards package.
Profit sharing available.
Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
Contribute to our social responsibility initiatives focused on access to education, access to technology, sustaining communities, and making a positive impact on the community.
Participate in our celebrations, social events, and offsite business events.
Opportunities to contribute your innovative ideas and get paid for them!
Employee perks and discounts.
Diversity and inclusivity focused.
Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2022, Canada’s Top Employers for Young People 2024 and Greater Toronto's Top Employers 2022.
What will you do?
Performs preventive maintenance and diagnostics on systems and components according to the service level agreement
Tests and verifies system readings ensuring an optimal system operation
Diagnoses trouble or defects, determines corrective action and repairs system; discusses and documents problem with customer and or office and advises of the best course of action
Completes upgrades adjustments and instrument calibration on systems and components following issued instructions
Responds to customer emergency service calls on-site or remotely checks indicated points of trouble.
Analyses the requirements of systems involved, checks and test systems components
Works with other employees, companies, or external service providers or vendors to arrange servicing to resolve problems
Through detailed service reports, documents the work executed, issues resolved etc.
Work as a trusted advisor for the customer
Advises Account Engineer on equipment required and time estimation for replacement parts following service visits
Work with the sales representative and service account engineer to identify additional opportunities, including time and material, system extensions, upgrades and service contract expansions
Proceeds with new work as per issued guidelines
Participates in service turnover on assigned jobs
What will you need to succeed?
Requires college technical degree or equivalent combination of education and related practical experience in building mechanics, instrumentation Engineering and Technology, Control Technician Apprenticeship and control or related area.
Good knowledge of English, both written and verbal
An understanding of Building Automation systems and relevant standards
Proven diagnostic skills - able to systematically identify and resolve technical problems
Self-motivated and calm under pressure
Experience in delivering high quality customer service to a broad range of customers
Driver’s license is essential
About us.
We share our ideas and champion the people behind them.
For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada’s passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power.
Making a difference together we raised $385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us.
To learn more about Siemens Canada, visit our website at www.siemens.ca
While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.
By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca .
Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.
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