Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Rogers Customer Service Representative - in Keddys Corner, Nova Scotia

Customer Service Representative -

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:

This is a 12 Month Contract role

On Site role 12 Chipman Dr. Kentville

What you Bring:

  • Post secondary education in an administrative field considered an asset.

  • Previous experience in customer service preferred.

  • Excellent communication and telephone skills required.

  • Above average computer skills with a variety of programs and hardware.

  • Must be detail oriented.

  • Have ability to work well with others.

  • Be able to work with minimum supervision.

  • Willing to take responsibility for their work and respond to company needs; i.e. work extra time as required to meet deadlines.

What you'll do:

  • Answer customer inquiries and provide support for financial issues, service quality issues and other non-technical company issues.

  • Answer inquiries for installation team members and provide support with non-technical customer issues.

  • Maintain billing, payment and other financial records on customers.

  • Inform customers concerning scheduled outages and other service interruptions or company promotions.

  • Document all customer interaction in support database.

  • Provide other administrative assistance, support and backup to the Customer Service. Department as required.

  • Keep work area clean and orderly.

  • Adhere at all times to all applicable health and safety policies.

  • Perform outgoing calls to potential customers as required.

  • Perform other duties as requested by the department or team lead.

Schedule: Full time

Shift: Variable

Length of Contract: 12 Months

Work Location: 1-12 Chipman Drive (7749), Kentville, NS

Travel Requirements: None

Posting Category/Function: Call Centre Operations & Customer Service / Sales

Requisition ID: 308688

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ (https://performancemanager4.successfactors.com/doc/custom/RCI/Recruitment_Process-FAQ-EN.pdf) .

Successful candidates will be required to complete a background check as part of the hiring process.

Posting Notes: Customer Experience

Location:

Keddys Corner, NS, CA New Minas, NS, CA Port Williams, NS, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits

· Donation matching

· Paid time off for volunteering

· Wealth Accumulation including: Pension plan & Employee stock options

· Generous employee discounts

· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work (https://fortheloveofwork.ca/) podcast with Dr. Sonia Kang.

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