Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Job Information

Lenovo Support Engineer in Karnataka, India

Support Engineer

General Information

Req #

WD00063569

Career area:

Services

Country/Region:

India

State:

Karnataka

City:

BANGALORE

Date:

Monday, April 15, 2024

Working time:

Full-time

Additional Locations :

  • India - Karnātaka - Bangalore

  • India - Karnātaka - BANGALORE

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .

Description and Requirements

(I) Job responsibilities

Responsible for the operation and maintenance of Lenovo Global Mail/Instant Messaging System/Office365 related applications, including Outlook/Teams/OneDrive/SharePoint/Email Relay Server etc.

  1. Handle user escalated tickets and service requests.

  2. Communicate and transfer knowledge to the service desk team.

  3. Escalate critical incidents, difficult issues, or user voices to the level3 team.

  4. Create and maintain a knowledge base.

  5. Assist the level3 team with other tasks (Survey returns, data and information collection, data export, etc.)

(II) Qualifications:

  1. Able to accept 7*24 night-shift rotation.

  2. Strong communication and understanding ability, cross-team collaboration skills, and a strong sense of responsibility.

  3. Proficient in English listening, speaking, reading, and writing.

  4. Bachelor’s degree or above, three or more years of relevant work experience in Microsoft series product operation and maintenance.

  5. Experience in operation and maintenance of Microsoft product line Windows server/AD/Exchange/Lync/Office365 Teams.

  6. Strong willing to learn technology.

  7. Windows Server/Linux system operation and maintenance experience is a plus.

  8. Automation language ability is a plus, such as Python/Shell, etc.

Additional Locations :

  • India - Karnātaka - Bangalore

  • India - Karnātaka - BANGALORE

  • India

  • India - Karnātaka

  • India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE

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