Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Job Information

Burns & McDonnell CVENT Corporate Services System Specialist - Events (Kansas City) in Kansas City, Missouri

Description

The CVENT Corporate Services System Specialist will manage the event software platform, Cvent. The enterprise-wide software will play a pivotal role in optimizing event management at Burns & McDonnell. The Corporate Services System Specialist will work closely with planners, Marketing, IT teams, leadership, and end users to implement, maintain, and troubleshoot the system to meet the organization's evolving needs.

  • Lead the setup, configuration, administration, and maintenance of Cvent software platform.

  • Collaborate with event planners and stakeholders to understand event requirements and tailor Cvent solutions accordingly.

  • Design and customize event registration websites, email communications and attendee surveys within the Cvent system.

  • Implement event workflows, including registration, attendee management, and reporting.

  • Provide excellent and timely customer service for end users and planners companywide.

  • Stay up-to-date with emerging technologies and industry trends related to the software.

  • Develop event reporting standards.

  • Generate event reports and analyze data to provide insight and recommendations for event improvements.

  • Develop and deliver training programs for Cvent end users.

  • Ensure compliance with federal email laws and regulations.

  • Lead development and implementation of procedures for configuration, and maintenance of Cvent.

  • Identify opportunities to optimize processes, workflows, and data management.

  • Collaborate with stakeholders to implement system improvements that enhance efficiency and reduce redundancy.

  • Collaborate with marketing, IT, and third-party vendor to ensure Cvent is successfully integrated with other enterprise applications. Troubleshoot integration issues and identify opportunities for process automation.

  • Manage system upgrades and new releases, conducting thorough testing to ensure the stability and functionality of the system before implementation.

  • Address system-related issues promptly, diagnosing problems, and providing timely resolutions. Escalate complex issues to the appropriate teams or vendors as necessary.

  • Foster strong relationships with various stakeholders, including planners, Marketing, department heads, end users, and IT teams, to ensure a collaborative approach to Cvent system management.

  • Provide leadership, guidance, and instruction to less experienced staff.

  • Responsible for QA/QC process adherence.

  • Responsible for compliance with company and site safety policies.

  • Performs other duties as assigned.

  • Complies with all policies and standards.

Qualifications

  • Bachelor’s degree in computer science, information technology, business administration, or a related field and 4 years relevant experience required

  • Bachelor’s degree in Event Management, Hospitality, Marketing or related field preferred.

  • Previous experience with Cvent software preferred.

  • Strong technical knowledge of enterprise hardware, software, networking, and security systems is preferred.

  • Strong analytical and problem-solving skills.

  • Ability to work independently and as part of a team.

  • Excellent communication and interpersonal skills.

EEO/Minorities/Females/Disabled/Veterans

Job Information Technology

Primary Location US-MO-Kansas City

Schedule: Full-time

Travel: No

Req ID: 241078

Job Hire Type Experienced #LI-SN #COR N/A

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