Abbott Clinic Solutions Account Manager in Kansas City, Missouri
Company ESCREEN IS NOW ABBOTT. PURSUE WHAT INSPIRES YOU! WHO WE ARE At Abbott, we're committed to helping you live your best possible life through the power of health. We provide reliable and actionable information through rapid diagnostic tests, enhancing clinical and economic health outcomes globally. Headquartered in the US, we focus on rapid diagnostics for infectious disease, cardiometabolic disease and toxicology. Please visit company's website Company eScreen was designed to be the ultimate management solution for nationwide employee screening programs. We provide automated hiring program solutions for some of the nations largest employment programs. Today with more than 4,000 occupational health providers and as the only truly integrated, electronic drug testing solution in the industry, the capabilities are virtually limitless in our ability to simplify local and nationwide testing.At Company eScreen we are driven by the vision, passion and dedication of our employees. We are committed to developing and delivering innovative products and services which automate and streamline the employee screening process by combining cutting-edge technology with superior customer service. We are looking for qualified professionals who are interested in joining an innovative team. We look for individuals with the expertise, passion, and drive to contribute to a team that is committed to providing superior customer service.We offer a wide range of employment opportunities. We offer great benefits and a variety of employee programs. We promote a fun, open and engaging work environment and we encourage our employees to grow and develop for future internal opportunities.If you are seeking a fun and innovative place to work, we invite you to apply at Company eScreen! POSITION SUMMARY PROVIDES DAILY CUSTOMER SUPPORT TO CLINICS IN THE Company ESCREEN OCCUPATIONAL HEALTH NETWORK. TRACKS PRODUCT UTILIZATION AND CONTRIBUTES TO YEARLY SALES REVENUE GOALS THROUGH STRATEGIC RELATIONSHIP BUILDING AND PRODUCT PROMOTION. DAILY RESPONSIBILITIES INCLUDE A COMPLEX MIX OF REACTIVE AND PROACTIVE ACCOUNT MANAGEMENT TASKS WHILE PROVIDING ONGOING EDUCATION TO CUSTOMERS REGARDING THE FUNCTIONALITY AND BENEFITS OF Company ESCREEN PRODUCTS AND SERVICES. ESSENTIAL DUTIES AND RESPONSIBILITIES - KEY ACTIVITIES * Manage a specific territory of existing contracted clinic network partners to ensure continued revenue growth. * Manage all escalated account management issues for clinics in the territory, solve problems and drive toward resolution. * Work closely with the training team to ensure clinic trainings are scheduled, complete, and closed. * Implement the official new clinic onboarding process as determined by management. * Consistently pull and review clinic utilization reports to remain familiar with clinic territory revenue in order to direct attention for growth and change. * Use customer relationships and demonstrate consultation skills to promote additional products and services in order to influence clinic client volume growth over prior year. * Scoreboard as directed each clinic in territory in order to track growth and focus portfolio selling strategy. * Articulate territory detail regarding clinic productivity, which are growing and which are declining, and why. * Demonstrate strong negotiation skills to discuss clinic contract commitments and implement product up-selling strategies. * Work with the Regional Management team to ensure clinics needs through account management are maintained. * Provide marketing assistance to clinic partners to help grow clinic network and clinic-client product volume. Employer's Job# REQ18040066Please visit job URL for more information about this opening and to view EOE statement.