Job Information
AF Group Lead Infrastructure Engineer in Kalamazoo, Michigan
The Lead Infrastructure Engineer role is responsible for the operations of secure and highly available computing platforms, servers, and networks. This role is responsible for installing, maintaining, upgrading, and continuously improving the Company's operating environment while maintaining the ongoing reliability, performance, and support of the infrastructure. This includes monitoring the operating environments, responding to incidents, problems and planning for growth. Infrastructure Engineers deploy the release of new technologies as well as design, install, configure, maintain, and perform testing of PC/server operating systems, networks, and related utilities and hardware. Additionally, this role's responsibilities include troubleshooting problems as reported by users, supporting Web access and electronic messaging services, and maintaining a secure systems environment. * Lead, partner and collaborate with SME's, database administrators, internal and external vendors to understand their requirements and provide viable solution using Industry standards. * Work with little to no supervision, assign work to, mentor and engage work of less senior staff. * Work requires the customary and regular exercise of discretion and independent judgment. * Resolves difficult interoperability problems to obtain operation across all platforms including e-mail, files transfer, multimedia, teleconferencing and the like. * Configures systems to user environments. Supports acquisition of hardware and software as well as subcontractor services. * Serves as technical project leader or provide work leadership for lower-level employees. * Leads groups/committees related to processes, standards, and best practices. * Investigates and analyzes resource utilization and prepares reports. * Optimizes the network infrastructure to maintain the highest possible level of performance and security. * Plans for the replacement of obsolete resources that make up the enterprise network infrastructure. * Recommends new software and hardware that provide new features/functions and prepares documentation to support recommendation of new software/hardware. * Conducts appropriate, routine tests to ensure the proper working condition and security of developed and purchased software/hardware. * Coordinates and schedules initial installation of new equipment or reinstallation of relocated equipment. * Maintains an up-to-date technical and practical knowledge and understanding of system testing and analysis. * Conducts appropriate, routine tests to ensure the proper working condition and security of developed and purchased software/hardware. * Coordinates and schedules initial installation of new equipment or reinstallation of relocated equipment. * Recommends improvements and changes to methods and procedures. * Leads, troubleshoots, and resolves complex issues that involve the core operating system or desktop components, performing root cause analysis for service interruption and implementing preventative measures. * Acts as a focal point and subject matter expert for all infrastructure engineer responsibilities. * Act as a proxy for management as needed. * Mentors peers and IT personnel with respect to the infrastructure engineers. * Acts as oversight for the infrastructure engineers' duties to ensure established standards and policies are consistently being followed. * Establish technical direction of solution development across a wide variety of platforms. * Design and architect the enterprise network, security systems, servers, and storage infrastructure, both virtual and physical, applying best practices and established standards. * Design and architect standard operating procedures and policies related to the network, security systems, server, and storage infrastructure. * Design and architect the Microsoft and Linux infrastructure for the enterprise. * Design and architect methods to the protect company data and systems using security solutions, backups,