Job Information
Amazon Network Deployment Edge Lead I, DCC Communities in Jundiai, Brazil
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
You are someone who is highly autonomous, very detail oriented and possesses very strong written & verbal communication skills. You will have previous hands on technical troubleshooting experience and a proven ability in solving complex problems. You possess strong technical knowledge of fiber optics and networking equipment.
You will have experience building relationships with internal and external teams/customers, along with innovating effective solutions to meet issues & problems as they arise. You maintain high standards for colocation cabling and maintenance. You seek out ways to improve yourself and the processes and systems with which you work.
Most of all, you will also have a passion for technology along with a desire to be the best at your job every day!
Key job responsibilities
As a Colocation Technician in AWS you will get to help build and maintain a Cloud Computing Infrastructure across a number of local and remote Edge locations in the Americas.
A day in the life
Your day job will include (but not limited to):
• Triaging and repairing colocation fiber optic cabling/systems and network hardware.
• Troubleshooting network installation and configuration.
• Coordinating colocation remote hands for new capacity installations and network issues.
• Participating in small to mid-size projects creating or expanding colocation sites.
• Building relationships with remote facilities to ensure swift response times to events.
• Performing site audits to ensure safety and quality meets AWS standards.
• Improving all operational processes within each site and/or cage.
• Updating AWS tools.
• Decommissioning of cabling and network hardware in collaboration with partner teams as needed.
• Physical Requirements (all physical requirements may be done with reasonable accommodations).
• This position has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
• This role involves up to 60% LOCAL travel, with occasional international travel. Candidate must be able to accommodate travel requirements.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
Bachelor’s Degree (BA or BS) in computer science or management or equivalent experience.
2+ years of Linux, UNIX administration.
2+ years of network troubleshooting, installation and configuration within data center fiber optic/network hardware.
Preferred Qualifications
LEAN, Sigma and Operational Excellence knowledge and/or proficiency.
Copper/Fiber Optic Testing/Cabling Standards.
Understanding of DWDM and TCP/IP networks.
4+ years working in a data center operations environment.