Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Robert Half Customer Service Representative in Johnston, Iowa

Description

Robert Half is hiring a Customer Service Representative in the Contact Center for John Deere Financial (JDF). In this pivotal role, you'll be the friendly voice resolving inquiries from customers and channel partners, ensuring top-notch service levels are achieved.

Day to day responsibilities include:

• Document customer and channel interactions and enter descriptive information online in order to provide history and track issue resolution

• Onboard/train new merchants and proactively offer services, solutions, and training to existing customers and channel partners

• Resolve and make business decisions on escalated and complex questions while referencing single or multiple screens and/or documents

• Troubleshoot and assist customers and channel partners on JDF websites, systems, and transaction processing

• Track trends and identify streamlined processes for customer, channel, and product concerns and inform/provide feedback to appropriate departments or units

Requirements

We are seeking the following experience:

• Experience working in a call queue environment

• Experience using multiple computer resources to independently gather appropriate information, research, and resolve customer issues

• Strong attention to detail, with experience adjusting to shifting priorities and continuous change in a fast-paced work environment

• Experience with technical online troubleshooting, such as registering, logging in, navigating customer accounts, etc.

• Experience working in a team environment (remote or on-site), with the ability to communicate effectively and manage personal accountability to complete work

• A financial industry background with a growth mindset and ability to take feedback

• A private in-home workspace and personal ethernet cord are required, along with stable, high-speed internet

What Makes You Stand Out?!

• Experience being proactive on customer calls to educate and/or offer solutions

• Experience with Agriculture, Consumer, or Construction/Forestry products and services

• Experience identifying a work process/procedure to improve and being part of the implementation

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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