Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Humana Outbound Contacts Representative - Your Home Advantage in Jersey City, New Jersey


The Outbound Contacts Representative makes outbound calls to health plan members to coordinate and schedule in-home one-on-one health assessments.


The Outbound Contacts Representative assigns and schedules contracted Nurse Practitioner providers for each confirmed health assessment appointment. The Outbound Contacts Representative also performs necessary follow up with members. Ensures responses to member inquiries are completed on a timely basis to achieve service and quality standards. Follows standard policies/practices and works to meet or exceed departmental scheduling goals.

Additional Responsibilities:

  • Accurately and concisely, documents customer feedback and special needs indicated during each call in computer based system.

  • Identifies and addresses the member's concerns and anticipates future needs by providing additional information, as needed.

  • Meet designated scheduling goals.

The shift for this position is 9AM-5:30PM Monday-Friday with occasional overtime and weekends required. It is essential that representatives are on time and maintain good attendance on a daily basis.

Required Qualifications

  • High School Diploma or equivalent

  • 2 years successful work experience

  • Engaging and persuasive customer service skills

  • Demonstrated ability to explain/educate on the benefits of a service or program and overcome objections to participation.

  • Capacity to multi-task, including use of multiple computer applications and monitors simultaneously.

  • Proficiency in Microsoft Office applications including Outlook, Word and Excel

  • Adaptable with the ability to thrive in a fast paced environment

  • Strong typing and computer navigation skills

  • Effective verbal and listening communication skills

  • Experience in a metrics driven, performance environment

  • Respond well to coaching and supervision

  • Must have a separate room with a locked door that can be used as a home-office to ensure you and your members have absolute and continuous privacy while you work.

  • Must have accessibility to high speed DSL or cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10M x 1M

Preferred Qualifications

  • Associate's or Bachelor's Degree

  • Bilingual proficiency

  • Experience in healthcare

  • 6+ months call center experience

  • Previous soft sales experience, retail sales experience or service sales experience.

Additional Information

Work at Home position - must reside in the posted locations.

Benefits Begin Day 1!

At Humana, people come first, and that means adding to personal well-being experiences and encouraging conscious living so that every person within a community can be his or her best self. Full time associates enjoy competitive pay and a comprehensive benefits package:

  • 23 Paid Days Off, 7 Paid Holidays, 2 Personal Holidays, 1 Day Volunteer Time, 30 minutes of Well-being time each week to invest in yourself parental leave, caregiver leave, short term disability, tuition assistance, scholarship program, student loan refinancing services, devastating event assistances and more

  • Medical, Dental, Vision, & supplemental insurances

  • 125% Retirement Match on the first six percent of pretax contributions on your 401K with full vesting after two years

  • Join the Wellbeing Movement with programs to earn money, gift cards, or prizes for healthy behavior

Scheduled Weekly Hours