Job Information
US Tech Solutions Ops Specialist-CAP (JSY) in Jersey City, New Jersey
JOB DESCRIPTION:
Must have experience with the following: Microsoft Excel, Analytical, Close Attention to Detail, Previous Operational
He/she should assist internal clients in the account opening process and keep them updated on the status of their account openings and maintenance.
The Client Account Specialist will work closely with the Client Service Group to provide our internal clients with quick and accurate account set-ups.
Set up new accounts, make changes to existing accounts and close accounts that are no longer needed.
Perform maintenance functions on existing accounts.
Escalate problem items.
Escalate problem items
Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure.
Provide superior client service.
Communicate as part of a team.
Gain an understanding of the big picture – how specific function impacts the firm.
Contribute to Division or Firm process improvement activities.
Assists team in developing and implementing process improvements which will reduce risk and/or increase productivity.
REQUIRMENTS:
BA/BS degree. Demonstrated PC skills. Ability to identify, escalate and resolve a problem.
Ability to communicate professionally through effective verbal and written skills.
Ability to manage time efficiently and effectively.
Organizational skills and detail oriented. Ability to multi-task.
Ability to work in a team environment. Ability to meet deadlines and work under pressure.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com/) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.