Job Information
US Tech Solutions, Inc. Nurse Practitioner Virtual Care Night Shift in Jersey City, Michigan
Duration: 03.5 Months (high possible extension)
Shift timing-: 10:30pm-6:30am, including weekends. (Night Shift)
Job Description
Nurse Practitioner leverages administrative support in addition to delivering patient care services through virtual technology. The ratio of work is dependent upon patient demand. You will work in collaboration with a dedicated team of professionals as you independently provide holistic, evidenced-based care inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counseling, and disposition planning for our patients. Encounters are documented utilizing an electronic health record (EHR).
Responsibilities:
1.Patient-Centered Quality and Safety
• Evaluate primary care, acute, chronically ill, and transitional care patients, in addition to providing healthcare education and counseling, and disposition planning for our patients ranging in age 18 months and above
• Provide patient counseling; inclusive of pregnancy prevention, STI Prevention/safer sex practices, contraceptive care counseling and medication management
• Educate patients on health maintenance and respond to patient care inquiries
• Document all patient care within an EHR according to MinuteClinic policies and procedures
• Provide care and coordination of our patients with internal and external colleagues, including the broader patient centered medical home, ensuring the highest standard of care is provided for all patients and at all times
• Effectively work within a patient care team, including fellow Providers, Collaborative Physicians, para-professionals, Pharmacists and other members of the Behavioral Health care team
2. Customer Service Excellence
• Deliver excellent customer service
• Seek to increase patient engagement and satisfaction through integration of feedback from patients, management, and professional colleagues
• Focuses consistently on the patient to create a warm and welcoming environment
• Tailor communication style to effectively influence quality outcomes and patient needs
• Collaborate with pharmacy and front store colleagues to provide a complete patient experience
• Maintain patient confidentiality in accordance with PHI and HIPAA standards
3. Healthcare Environment Management
• Resolve conflict using appropriate management techniques
• Cultivate and maintain positive relationships among practice employees, colleagues and external partners
• Reprioritize continually throughout the day to fulfill patient and business needs
• Support the overall patient experience, by effectively managing clinical and non-clinical duties as well as patient expectations
• Quickly adopt new service offerings and patient care models
• Adhere to the core values of client in all communications and interactions
• Assist with hiring, development and evaluation of Practice employees
• Complete necessary tasks for clinic operations, including but not limited to taking inventory, following up on lab results, receiving incoming phone calls, ordering supplies and maintaining clinic cleanliness
4. Business Acumen
• Remain accountable to managing business needs including, but not limited to, budget, payroll, inventory, billing insurance, and payment collection
• Own the success of your practice through implementation of the clinic level business plan designed to meet identified business goals
• Assure complete and accurate payment for services through comprehensive documentation in the patient chart, verification of payment method (insurance, cash or combination) for each visit, and collection of payment as di