Student Veterans of America Jobs

JOB REQUIREMENTS: Overview Registration Specialist, Patient Access, Days, 80 Hrs / 2 wks Location: MercyCare Bldg; Janesville, WI or Rockton Ave Campus; Rockford, IL. Hybrid schedule opportunities available after probationary period. The Registration Specialist is primarily responsible for ensuring that established standardized front end policies and procedures are effectively and consistently shared with partners. Creates and provides Registration and scheduling training to new and existing partners in a classroom setting. Training that is created provides a standardized training to frontline partners to ensure consistency, quality, and compliance to Mercy policy, procedures and guidelines as well government regulations. Creates and provides training for system upgrades in registration and scheduling. Provides standardized training programs for employees to improve quality and ensure compliance with Mercy policies and procedures, regulations and guidelines. Collaborate with the Mercy hospital and clinic leadership to facilitate standardized delivery of processes to ensure compliance with cash handling, and other established guidelines and standards. Management of registration work queues to correct registration issues to ensure timely filing and reimbursement for services. The Registration Specialist remains a continual resource for frontline and hospital staff via phone and email and onsite training. Responsibilities Analyze billing denials related to registration errors to investigate root cause. May be responsible for correction of highly complex registration issues and system set up. Respond to inquiries for the purpose of finding resolution to complex registration errors and issues. Research the registration requirements of insurance companies through phone, web, or review of contracts and monitor insurance notification of changes that may impact front end processes. Perform monthly registration audits to confirm pre-admission functions, insurance verification and pre-certification actions are performed and accurate. Takes opportunity through audits to provide education to partners in need of guidance. Provides feedback to partner leadership partners and if audit findings show ongoing issues. Assist patient financial counselors who need assistance with self-estimates, charge costs and act as liaison with physician and office staff to obtain clinical information if needed. Assists with insurance authorizations. Assist with setting up new financial programs such as credit card and bank loan programs. Plans and organizes patient access/registration employee trainings and materials for the purpose of implementing training activities that address front end/access processes at clinic and hospital locations. Develop individual orientation and ongoing trainings for employees to ensure... For full info follow application link. EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment opportunity employer functioning under Affirmative Action Plans. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/3908A3B2384F4196