Job Information
MERCY HEALTH CORPORATION Receptionist JMC in JANESVILLE, Wisconsin
JOB REQUIREMENTS: Overview Provides support with the daily actives of a medical office by performing the following duties and other duties as assigned. Work schedule is variable including days (majority), evenings and weekends. May be asked to work holidays and/or overtime. Responsibilities Essential Duties and Responsibilities Answer phones, takes and relays messages Enters messages and prescription refills in the EPIC system Reads and responds to Patient MyChart Messages Sorts postal and interoffice mail for distribution Makes appointments for patients Checks in patients for appointments verifying and updating demographic, guarantor and insurance information Registers new patients in our computer system Works closely with Registration Specialists to ensure all patients have an accurate registration in the billing system Collects co-payments and works with PFC\'s for self-pay payments as needed Balances cash drawer and fills out the cash drawer logs Work referral work queues to call patients and schedule appointments and link referrals to appointments Makes public address and announcements as instructed Pages personnel as necessary Able to properly call in a \'Code\' to switchboard and abled to announce \'Codes\' properly while working in switchboard room and if an alarm sounds, the Switchboard Operator will immediately contact Mercyhealth East Administration. It should be noted that the Fire Alarm Board automatically contacts the Fire Alarm Company wherein the Facilities Manager is contacted for ve Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other\'s views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands... For full info follow application link. EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment opportunity employer functioning under Affirmative Action Plans. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/2F6068002C7D439B