Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Kuehne+Nagel Sea Logistics Import Customer Care Supervisor in Jakarta, Indonesia

We are looking for someone who's passionate about Sea Logistics, who understands the challenges and thrives on the dynamics that each day can bring.

Your Role

You will be responsible for leading, directing + optimizing your customer care location team (CCL) to continuously provide customer excellence + sustainable growth across your scope of responsibility.

Your Responsibilities

  • To deliver + reinforce our CCL core competencies with dedicated focus in sea logistics - import.

  • To conduct regular conversations with all direct reports to discuss + ensure traction on delivering performance + development goals.

  • To ensure the best-in-class customer onboarding + relationship management for all sea logistics - import customers.

  • To focus on continuous improvement of processes + controls, ensuring complete + correct customer contact data, service data + changes in our systems including customer reporting for SME customers.

  • To conduct daily + weekly stand-up meetings with your team to identify + resolve business issues.

  • To focus on continuous improvement of processes + controls, including customer complaint management + service recovery, aiming for a consistent delivery + fulfilling the customer promise.

  • To anchor the usage + improvements of CCL core systems.

  • To drive customer adoption of our eco-system.

Your Skills and Experiences

  • 3 - 5 years experience in Logistics Industry preferably in Sea Logistics Import

  • Bachelor degree from any field

  • Demonstrate ability to lead, manage, and drive the team to achieve results

  • Have good communication skill, teamwork, and people orientation

  • Proven to have customer engagement skills

  • Strong in analytical, strategic thinking and commercial acumen

  • Able to deliver message confidently and influence stakeholders

  • Able to converse fluently in Bahasa Indonesia and English both written and verbal

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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