Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Job Information

Hyatt Assistant Front Office Manager - Park Hyatt Jakarta in JAKARTA, Indonesia

Description:

  • Assists Front Office Manager in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times

  • To monitor Room standards in general, give suggestion to Department Head to take corrective action where necessary.

  • To ensures all Assistant Front Office Manager implement the strict control of room keys.

  • To assist in securing external guest accommodation overbooking situations.

  • To ensure public areas are clean and up to standard.

  • To ensure that all day V.I.P rooms, special request, and long stay guest rooms are pre blocked in advance, that Housekeeping is notified and that each room is prepared with the appropriate welcome amenities.

  • To ensure that all V.I.P and long stay guests are met on Arrival by an Assistant Manager.

  • To work closely with the Housekeeping and Engineering Department to block rooms as necessary for maintenance.

  • Liaises and organises with Housekeeping Department that the established cleaning schedules for VIP’s in - house and arrivals are strictly adhered to.

  • Coordinates all Repair and Maintenance and reports maintenance job orders through HOTSOS

  • Understands rate structure and promotional rates available.

  • Understands the sequence of duties related to any VVIP visits.Accords protocol with any VVIP visits.

  • Assists in making sure that all Touches of Hyatt and the Rooms Top 20 have been implemented.

  • Responds to the results of the Hysat and ensures that the relevant changes are implemented.

  • Ensures that the minimum Brand Standards has been implemented, and that optional brand standards have been implemented where appropriate.

  • Ensures that Front Office associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

  • Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

  • Ensures that all guest details are entered correctly in accordance with the principles of clean data.

  • To be aware of new market trends and service(s) offered by competitor hotels and the industry in general “be one step ahead “where appropriate.

  • To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

Qualifications:

  • Indonesian Nationality with a degree in Hospitality or Business Management

  • Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain

  • Previous experience in Luxury Hotel or international experience are advantages

  • Strong in leadership and business acumen

  • Excellent English communication skills, strong guest service mindset and people management & development skills

Primary Location: ID-JW-Jakarta

Organization: Park Hyatt Jakarta

Job Level: Full-time

Job: Front Office

Req ID: JAK000996

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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