Job Information
Jackson County ISD Associate Network Engineer in Jackson, Michigan
*To Apply: * Interested parties should go to our website, to complete an online application.
Summary: Provides technical support and problem resolution. Works directly with clients and Engineering team to resolve network and system issues. Supports staff training on-site or remotely as needed. Creates and revises documentation as needed.
Essential Duties And Responsibilities: Work is performed under the general supervision of administration. An employee in this position may be called upon to do any or all of the following: (Does not include all tasks employee may be expected to perform.)
- Provides technical support and problem resolution in support of network infrastructure and system applications. Works with the Network Engineers to help seamlessly integrate infrastructure throughout the organization and local districts.
- Identifies and provides preliminary troubleshooting of network performance issues, escalating as necessary.
- Assists with training of technical support staff in the effective use of network tools and applications.
- Participates in team meetings for development of long-term plans and practices.
- Ensures that external and internal regulations and policies governing network and system security are met, including regulations concerning audit ability, e-discovery, and privacy.
- Assists in troubleshooting and problem resolution for wireless networks, video surveillance, and access control systems.
- Uses network monitoring tools to proactively identify problems and assist in resolutions.
- Installs of network, servers, and security equipment.
- Regular and predictable attendance is required for this position. In-person attendance requirements may vary and will be determined by the supervisor.
- Provides backup for other positions within the engineering group.
Employment Date, Salary, and Fringe Benefits: Anticipated employment date is as soon as possible. This is a 52 week position. Placement on the Technical/Operational Salary Schedule depends upon qualifications and experience; new employee salary range is $57,875 - $70,265. Paid health, dental, vision, life and long-term disability insurances, sick, vacation and personal business days.