Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Stryker Senior Customer Services Specialist in Istanbul, Turkey

Why customer service at Stryker?

Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a ‘Best Place to Work’ and offers great benefits and perks – like tuition reimbursement and a wellbeing program! (*Benefits vary by country)

This position will be responsible for supporting logistics and operations for the Turkey region, ensuring all areas of the business, including external customers are updated and informed on delivery of shipments. They will build strong relationships with customers and within the internal organization.

Main Responsibilities include:

  • Proactively communicating with internal & external customers

  • Processing kit booking orders, credits, loan kit queries

  • Arranging returns and collections and handling proof of delivery and pricing requests

  • Logging and follow up of issue resolution and related communication back to the customer

  • Taking responsibility for executing tasks and supporting colleagues across a number of complex areas /processes and queries

  • Working with your colleagues to effectively organize and priorities the tasks within your specific areas

  • Working collaboratively with other functions and divisions on cross-functional or customer specific topics

  • Assisting in supporting and training more junior colleagues, acting as a mentor for more junior customer service representatives

  • Providing training and support to junior team members and will build mentoring relationships

  • Assisting in allocating work across the service reps and prioritizing

  • Managing and building relationships with service providers.

  • Monitoring service providers. Implementing service level agreements and KPI to track performance.

  • Overseeing deviations on damages, short expiry, discrepancies and ensuring the appropriate action is taken to resolve.

  • Collaborating with the operations team on kit replenishment, long term consignment and order allocations.

  • Monitoring the local distribution and provide communication and updates to business.

  • Ensuring system accuracy, processing and updates at all times.

  • Making sure that all records and documents should be stored and readily available at all times.

Academic qualifications / degree & relevant prior experience:

Key strengths / personal attributes for the role:

Education/Experience

  • Bachelors degree

  • Local Language & strong English skills are mandatory

  • Must have ERP knowledge (SAP, Oracle, JDE or similar)

  • Advanced Microsoft office skills

  • 3-5 years experience in logistics, operations or customer service

  • Ability to work in a team oriented environment with excellent interpersonal and communication skills

  • Self-motivated, detail oriented

  • Positive and proactive attitude (A self-starter who has a pro-active and independent personality, ability to manage their own workload and prioritize appropriately)

  • Strong multi-tasking

  • Ability to take ownership and accept responsibility

  • Able to work under pressure

About Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:)

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

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