Job Information
Expeditors District Business Operations in Istanbul, Turkey
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Lead and Assist in our relentless pursuit of efficiency, operational excellence and world-class customer service.
Drive Global Business Operations Strategies and Principles to enable world class performance.
Own the Quality Management System (QMS) in pursuit of efficiency, profitability, and consistency.
Improve operational performance through analytics and observation. Communicate measurable impact process improvements have had on our employees, customers and finances.
Build and maintain strong, collaborative relations with the Global Network
Collaborate with local management to identify opportunities to improve quality, service, compliance and profitability through the pursuit of efficiency and consistency by identifying and prioritizing problem areas through communication with operational staff and via process mapping, timing studies and self assessments process analysis methods.
Support local solutions that improve efficiency and enable visibility in alignment with global standards
Align with regional business operations manager and work alongside the district and regional EDA & IS (if applicable) to deliver reporting and automation to the field.
Drive full and proper usage of existing systems and tools by operations.
Introduce new processes, the underlying strategy and associated performance expectations to the district in conjunction with receiving and rolling out new operating systems and related tools.
Train and coach operations in the skill of providing meaningful feedback all new processes, systems and tools.
Have a Tactical Business Plan to support the district strategy in an effort to ensure efficiency, world class service and global consistency.
Be vocal in addressing local market conditions and regulations that may hinder the district from meeting the global standards. Strive to find opportunities to align with the global standard despite local variances.
Coach district in root cause analysis and effective problem solving when identifying and closing corrective and preventive actions.
Support external, internal and customer orders (ISO, GDP etc)
District Business Operations (Process & Performance) Competencies
Has the ability to problem solve using quantitative and qualitative analysis to understand process issues. Can map out processes and clearly identify areas for improvement and efficiency opportunities. Comfortable analyzing large sets of complex data.
Can promote lean thinking and is skilled in implementing change. Builds and maintains long term relationships with the district that results in positively influencing employee performance. Inspires others by challenging, encouraging and guiding them through effective training and strong presentation skills. Is flexible and adapts to unexpected events.
Is strong built and meets resistance as a challenge to overcome. Passionate about lean mindset and willing to continuously learn and evolve. Focused on improving customer service and Employee experience.
Strong PC and analytical skills, including experience with Microsoft Office, Power BI, SharePoint, and Visio
Understanding of Lean principles, proficient in process mapping, execution of root cause analysis and effective problem solving techniques
Effective interpersonal skills, with ability to relate to employees at all levels
Self-management and project management skills
Fluent in English
Turkish is a must
Expeditors offers excellent benefits:
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company