Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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AireSpring TELECOM TIER 1 SUPPORT in Islamabad, Pakistan

Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.

As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.

The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.

We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".

 

 

RESPONSIBILITIES INCLUDE:

  • Ability to troubleshoot Layer 1 (physical layer) and layer 2 circuit issues.

  • Work with CLEC’s and ILEC’s to manager tickets and troubleshoot transport and layer 2 issues.

  • Engage and troubleshoot with vendors on hardware and software related issues.

  • Manage customer trouble tickets through our ticketing system.

-Troubleshoot with the customers and vendors via phone, email, and chat to resolve service issues 

  • Provide detailed and timely ticket updates

  • Experience with network monitoring tools and systems is a plus .

  • Experience with SD-WAN technologies (Velo) is a plus

  • Work in a 247365 shift operation environment to provide an exceptional customer experience

  • Router (Cisco, Adtran, Juniper) experience is a plus

  • General knowledge of Firewalls and Meraki is a plus

     

  • Position requires a minimum of one (1) year of previous Telecom Technical Customer Support job-related experience.  

  • 1+ years of experience researching and resolving telecom technical issues (voice, internet & data issues).

  • Strong knowledge of WAN technologies.Experience with centralized device monitoring and management tools.

  • Working knowledge of Cisco, Juniper, and Adtran routers.

  • Prior experience working with CLECs (Verizon, AT&T, CenturyLink, etc.)

  • Prior experience with T1, Fiber & DS3 repair

  • Basic experience with network topology

  • Understanding of Originating and Terminating Call Flows

  • Excellent attention to detail and writing skills with the ability to make clear and concise notes in repair tickets, emails, and internal or external correspondence.

  • Familiar with SIP (Session Initiated Protocol), RTP (Real-time Transport Protocol).

  • Testing & troubleshooting CLEC network is a plus

  • Any telecom Certifications are a plus

  • LAN/WAN, router, and firewall technologies knowledge is a plus

  • Familiar with T1 loopback testing is a plus

  • Experience with SD-WAN is a plus

  • Working knowledge of Traditional TDM networks is a plus

     

     

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