Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,300,519)

Job Information

Amazon Investigation Specialist with English & Dutch, KYC in Ireland - Virtual, Ireland

Description

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to discover, invent, simplify and build trust of our customers and sellers.

We’re looking for Investigators to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience. Investigators are responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk.

The team's schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not determined until after the training period, therefore flexibility is required.

Key job responsibilities

As part of your role, you will have the opportunity to:

  • Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our customer’s, or merchants.

  • Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.

  • Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.

  • Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. When procedures are not available, follow established escalation paths to ensure resolution.

  • Participate in other special projects/assignments and Partner with appropriate business teams as necessary.

  • Consistently achieve/exceed weekly productivity and quality standards.

About the team

The Customer Trust and Partner Support (CTPS) team aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and

builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.

We are open to hiring candidates to work out of one of the following locations:

Virtual Location - IRL

Basic Qualifications

  • Proficiency in both English and Dutch with an ability to compose grammatically correct, concise and accurate written responses.

  • Experience working with Microsoft Office including Outlook, Word and Excel.

Preferred Qualifications

  • Previous work experience in a customer service/retail environment.

  • Knowledge of or experience in a fraud/risk management environment.

  • Experience in insurance, finance, data analysis, research, translation or training.

  • Strong organizational skills, ability to effectively manage time, and individually prioritize multiple tasks of competing priority.

  • Self-disciplined, diligent, proactive and detail oriented.

  • Excellent problem-solving skills.

  • Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

DirectEmployers