Job Information
WTW Head of RE&WS Programs and Program Management Office in Ipswich, United Kingdom
RE&WS is a critical component of the WTW Enterprise Delivery Organization (WE DO), comprising:
Corporate Real Estate – delivering transactions, office designs & construction and workplace strategy
Facilities Services – ongoing management, maintenance, sustainability and health & safety for workplaces
O&IM – financial oversight, data management of RE&WS activities, using occupancy data to shape the workplace and workplace technologies that supports in-office collaboration and mobility
With the completion of Transformation, there is an opportunity to streamline RE&WS, aligning to the WE DO centralization program, creating efficiencies. The new role will:
Centralize strategic program and project governance across RE&WS, ensuring effective evaluation, prioritization, delivery and financial tracking, ensuring a strategic focus to change
Implement a new RE&WS stakeholder management model, improving business and internal engagement
Develop mechanisms to share best practices in project and cost management across RE&WS
Design and implementation of a new TOM for RE&WS, aligned with WE DO centralization
Work with IT to ensure all strategic workplace related initiatives are planned, coordinated and communicated
Accountabilities
Design and implement industry best practice strategic program/project management governance across RE&WS, aligning with WE DO, including effective financial governance and reporting
Target Operating Model review in line with WE DO centralization, focused on talent retention and post-Transformation workloads, with clear development and succession planning processes
Implement global, pan-RE&WS program/project governance meetings to ensure strategic projects are delivered
Develop new relationship model within RE&WS, to ensure effective business and internal engagement
Develop Centres of Excellence across RE&WS to share best practice, reducing costs and time to market
Work with IT to develop an effective model for strategic program oversight for workplace change, ensuring all changes impacting offices are prioritized, coordinated, communicated and delivered effectively
RE&WS wide cost management initiative, to reduce third party costs through effective supplier management
Create a new post-Transformation Balance Scorecard to demonstrate continued RE&WS value add
The Requirements
Solid experience as a Program Director/Head of PMO, PRINCE 2 Practitioner
PQE as a qualified accountant
Results-focused, directing and delivering strategic programs in complex, matrix-managed, global blue-chip companies ($50m costs, benefits)
TOM strategic design, delivery, including rightshoring ($50m+ benefits)
Balance Scorecard design and implementation
Strategic, innovative & lateral thinker, translating ideas into benefits
Extensive experience in defining and implementing program governance
Directing CXO level Steering Committees, RAID, cost management, benefits realization
Industry leader in program/project management best practices
Collaborative, inclusive leader, who creates “followership”
Leads through influence, to bring teams together to deliver benefits
Excellent communicator, negotiator (written/oral) up to CXO level
Coach, mentor, using situational leadership to develop colleagues
Detailed understanding of RE&WS, IT and their component parts
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.