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Allison Transmission Senior Global Operational Excellence Manager– Quality in Indianapolis, Indiana

JOIN THE TEAM THAT’S POWERING PROGRESS

Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward.What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we’re driving progress everywhere because we employ top talent worldwide.

Learn more about this role and how you can begin driving your career forward!

Job Title:

Senior Global Operational Excellence Manager– Quality

Pay Grade:

T5

Job Description:

Primary Purpose:

As Senior Global Operational Excellence Manager – Quality, you will spearhead Allison Transmission's dedication to operational excellence by guiding quality initiatives in line with our vision to be the premier global provider of commercial-duty propulsion solutions with a global scope of influence.

Your role within the Global Manufacturing and Continuous Improvement team is crucial for fostering a culture of quality transformation and data-driven collaboration. Tasked with propelling quality advancements, you'll utilize cutting-edge technologies and analytics to refine manufacturing processes and amplify our continuous improvement endeavors worldwide. Your leadership will be instrumental in elevating productivity, efficiency, and market competitiveness through strategic quality enhancements.

Key Responsibilities

  • Uphold and promote the company’s values of quality, integrity, innovation, customer focus, and teamwork.

  • Develop a clear vision and strategy for the implementation of the Allison Operational Excellence System (AOES) with a focus on restructuring the Quality System pillar.

  • Integrate Lean principles and tools, such as value stream mapping, Kaizen, 5S, and Six Sigma, into the Quality System pillar. Ensure that Lean practices become an integral part of the organization's culture and way of working.

  • Influence Plant Directors and lead Plant Quality Managers (locally, nationally, globally) and their teams to ensure compliance with internal standards and external regulations.

  • Ownership of managing the plant execution of the quality assurance systems, including ISO 9001 and IATF 16949 certifications.

  • Partner with Product Engineering, Central Quality, Supplier Quality and Manufacturing Engineering teams to integrate quality control into all phases of production. Analyses data from global operations to identify areas for quality improvement.

  • Uses data from global operations to create action plans, driving continuous improvement efforts.

  • Ensure customer satisfaction through robust quality assurance processes.

  • Report quality metrics and performance to executive leadership and relevant stakeholders.

  • Creates action plans and drives change to address concerns related quality metrics, systems, and processes.

  • Intermittent travel is expected (up to 25%) for this role.

  • This role does not have supervisory responsibilty at this time, but could expand in the future.

    Key Performance Measures

The success of the Senior Global Operational Excellence Manager – Quality, at Allison Transmission can be measured through the following five major key performance indicators (KPIs):

  • Operational Excellence Alignment : Effective integration and advancement of the Allison Operational Excellence System within the quality domain.

  • Quality Metrics Achievement: Tangible improvements in product quality, evidenced by reductions in defect rates, customer complaints, and warranty claims.

  • Data-Driven Impact: Enhanced operational efficiency and decision-making through strategic use of data and analytics.

  • Stakeholder Engagement: Positive feedback from stakeholders and successful cultivation of a culture of quality and continuous improvement.

Qualifications

Required:

  • Bachelor’s degree in engineering, Business, Supervisory, Technical or a related field

Preferred:

  • Microsoft Power Platform certifications

  • Certifications in Six Sigma, PMP, CQE, CMfgE or Shannon Red X.

  • Masters Degree in Engineering, Business, or Technical related field.

Experience

Required:

  • 10+ years of experience in manufacturing operations including experience in continuous improvement and problem-solving complex quality challenges using data analytics.

  • Experience with Integrated Management System (TS16949, ISO9001)

  • 5+ years of experience in Project Management

Preferred:

  • 15+ years of experience in manufacturing operations including experience in continuous improvement and problem-solving complex quality challenges using data analytics.

  • 7+ years of experience in Project Management

  • Prior experience in Quality Manager role or similar role with a strong influence on the Quality organization.

Competencies & Behaviors

These competencies and behaviors are critical for the successful execution of the role, enabling the Senior Global Operational Excellence Manager – Quality, to lead quality improvements within global manufacturing while fostering a culture of continuous improvement and innovation.

  • Data Analytics: Proficiency in data analysis, statistical modeling, data visualization, and the ability to derive actionable insights from data.

  • Technical Communication Skills: Ability to understand, speak to, and articulate the tools to solve complex problems including what the next steps are to understand and solve the defect / problem.

  • Project Management: Strong project management skills, including planning, execution, and monitoring of quality initiatives within operations.

  • Continuous Improvement Knowledge: Knowledge of lean manufacturing and continuous improvement methodologies, such as six sigma, kaizen, Shainin Red-x, and the ability to apply them to enhance efficiency.

  • Quality Competency: Excellence-driven mindset, ensuring all processes and outcomes meet the highest standards. Proactive in establishing and maintaining rigorous quality control and assurance protocols.

  • Customer Focus: Ability to understand and anticipate customer needs to enhance satisfaction. Personalize engagement strategies to align with customer expectations and success.

  • Integrity: Uphold ethical standards, transparency, and honesty in all operations. Ensures accountability and consistency in quality practices.

  • Innovation: Encourage creative problem-solving to improve products and processes. Lead the adoption of new technologies and methodologies to add value.

  • Teamwork: Foster collaboration and open communication within and across teams. Demonstrate leadership that unites teams towards common goals and excellence.

Scope

  • Fully seasoned professional role: Has extensive experience in a field of study that are accountable for enterprise-wide projects and/or processes.

  • No direct management responsibilities.

  • Frequently interacts with leadership up direct management chain and direct team members. Occasionally interacts with peers within broader function or across functions.

  • Has advanced and specialized expertise, typically developed through a combination of job-related training and considerable on-the-job experience.

  • Routinely exercises project leadership over complex projects, trains other professionals, or serves as a specialized subject matter expert.

  • Proactively identifies, defines, and solves the most complex problems that impact the management and direction of the business.

  • Works autonomously within established procedures and practices.

  • Acts as a lead, coordinating the work of others but is not a supervisor.

  • Interprets internal or external business issues and recommends solutions / best practices.

  • Work may impact across multiple cross functional teams and influences management decisions with medium term risk associated with outcomes.

Travel Requirements

  • Travel may be required for this position in the future, up to 25%.

Primary Location:

Indianapolis, IN

Additional Locations:

Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at ati+ask4max@service-now.com .

Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.

Allison Transmission is the world’s largest manufacturer of commercial-duty automatic transmissions and hybrid propulsion systems. Our products are specified by more than 300 of the world’s leading vehicle manufacturers and are used in a range of market sectors—from bus, refuse and emergency to construction, distribution and defense.

Allison was founded in 1915 in Indianapolis, Indiana, where the company’s global headquarters is still located. We have approximately 1,400 dealer and distributor locations, employ more than 2,700 people around the world and our international presence spans more than 80 countries.

Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at 317-242-5000.

Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.

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