Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Amazon Sr. Administrator, Appeals in Hyderabad - Virtual, India

Description

At Amazon we believe that every day is still Day One. We are striving to be Earth’s Best Employer and to get there, we need exceptionally talented, bright, and driven people. Join the Amazonian eXperience and Technology Departures Team as an Appeal Sr. Administrator and help make a difference for all Amazonians. Our organization delivers best-in-class service to Amazon employees and alumni throughout their Appeals journey. As a member of the HR organization, you will handle confidential and sensitive information, as well as demonstrate strong integrity and ethical behaviors. You will use your strong analytical and critical-thinking skills to bring about continuous improvement on a daily basis; put your exceptional customer service, communication, organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment.

Key job responsibilities

• Utilize your deep diving skills and Amazon policy expertise to identify required documentation for appeal cases.

• Assess documentation for accuracy and past precedent.

• Identify any process defects and recommended remediation.

We are open to hiring candidates to work out of one of the following locations:

Virtual Location - TS

Basic Qualifications

  • 1+ years of human resources experience

  • 1+ years of Microsoft Office products and applications experience

  • Bachelor's degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience

  • 3+ years of contact center, customer service, human resources or equivalent experience

  • Demonstrated proficiency handling customer contacts, queries and resolutions.

Preferred Qualifications

  • 2+ years of human resources functions experience

  • Knowledge of HRIS or Applicant Tracking Systems are preferred

  • Experience with Payroll Systems, HRIS

  • 4+ years of contact center, customer service, human resources or equivalent experience

  • Experience using Knowledge database and researching skills.

  • Proven ability to manage customer contacts in a fast-paced environment.

  • Proven ability to adjust to constantly changing workloads.

  • Proven ability to follow existing process with high attention to detail.

  • Additional languages a plus.

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