Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Amazon Workforce Manager, Buyer Abuse in Hyderabad, India

Description

As Workforce Manager, Buyer Abuse you will be responsible to lead a team of workflow analysts [RTAs] to drive service levels and Site Operational metrics.

You will play a direct role towards cost reductions through productivity improvement, as well as identify opportunities to stream-line existing processes and eliminate waste.

Key job responsibilities

Workflow Manager Key Responsibilities

· Supports the site management team by optimizing the staffing requirements for the site’s needs.

· Be actively engaged with our queue and routing mechanisms to make proactive changes for long term trends, as well as real time adjustments for events that occur.

· Creates daily level capacity plan for a site and resolves the differences of this plan to the monthly plan provided by the global capacity planning team.

· Coordinates with local site operations and the global capacity planning team to analyze historical data and forecast demand for that site.

· Manages the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g. service levels).

· Builds a relationship with the site operations team to ensure proper execution of the capacity plan as well as provides general education regarding the best workflow management practices.

· Provides the optimal workflow and capacity planning solutions for the upcoming initiatives and new service launches at the site.

· Manage the career growth and development of the Workflow Analysts by driving focus on Amazon's Core Values

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

Basic Qualifications

  • 3+ years of program or project management experience

  • 3+ years of working cross functionally with tech and non-tech teams experience

  • 3+ years of delivering cross functional projects experience

  • Experience defining program requirements and using data and metrics to determine improvements

  • Experience managing teams

Preferred Qualifications

  • Experience implementing repeatable processes and driving automation or standardization

  • Experience in data mining, data management, reporting, and SQL queries

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