Job Information
Carrier Spclst, Accounts Receivable in Hyderabad, India
Country:
India
Location:
Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India
Role: Process Specialist
Location: Hyderabad
Full/ Part-time: Full Time
Build a career with confidence
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
About the role
Execute OTC processing in compliance with control policies
Actively contribute to continuous process improvement
Timely cash collection
Key Responsibilities:
Execute the end-to-end Accounts Receivable processes
Execute standard and non-standard AR reporting, and distribute (where appropriate)
Review and Process unallocated credits with the help of Cash application team
Report on collection activity and accounts receivable status/ Produce routine reports timely and accurate
Execute the collections and dunning process
Identify accounts due for collection
Monitor accounts to identify outstanding debts
Take actions to encourage timely debt payments
Handle customer calls and customer facing communication, to maximize cash collected
Execute standard dunning, and specialized dunning campaigns
Manage customer disputes, liaising with the Business where necessary
Work collaboratively with legal teams and issue guidance on debt provisions
Requirements
Execute the management of customer queries
Apply (and remove) dunning blocks
Initiate payments and refunds
Resolve billing and customer credit issues enquiries
Handle customer calls and dispute logging/management
Undertake root cause analysis
Track and monitor queries through to resolution
Execute the month end process
Undertake standard and specific accrual processing
Prepare adjustments for review
Update account status records and collection efforts
General office support to OTC team
SOP/DTP creation preparation
General office support to OTC team
SOP/DTP creation preparation
Ensure good cooperation across teams
Contribute to operational and strategic process improvements
Ethics and compliance:
Ensure adherence to all Company Policies and Procedures
Be fully conversant and compliant with all Environmental Health and Safety procedures
Complete quarterly ethics module as advised by Ethics & Compliance Officer
Fully comply with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Cardinal Rules, Risk Assessment Method Statement and Achieving Competitive Excellence
Benefits
We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.
Have peace of mind and body with our health insurance
Drive forward your career through professional development opportunities
Achieve your personal goals with our Employee Assistance Programme
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way .
Join us and make a difference.
Apply Now!
#cbsfinance
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice