Job Information
Microsoft Corporation Software Engineer II in Hyderabad, India
Are you eager to participate in building an Autonomous Agent platform powered by advanced LLM technology? Join us in shaping the future—imagine, build, and innovate as we redefine the industry with cutting-edge technology. Microsoft Dynamics 365 is a suite of easy-to-learn and easy-to-use business solutions tailored to any market. The Customer Service Applications Team delivers business applications for Connected Customer Care for Contact Centers! We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365 and several other Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors.
As a Software Engineer in the Microsoft Dynamics Customer Service Applications team, you will work with senior business and technology leaders as well as internal business users and Partners to conceive, design and implement Dynamics 365 applications and pick the best technical architecture to solve their business needs.
We innovate quickly and collaborate closely with our partners and customers in a very agile environment. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve problems for large scale 24x7 business SaaS applications excite you, we would love to talk to you!
Responsibilities
As an engineer you will be responsible for implementing features towards a wide variety of business applications and services within Dynamics 365 products portfolio as well as ensuring they are done to meet quality standards with the result being software that is used by individuals and businesses throughout the world. In short you will do the following:
Designing and developing highly usable and scalable new application capabilities and enhancing existing capabilities to meet the needs of our customers.
Developing and debugging product/test code in a distributed platform using C#, Kubernetes Microservices and Power Platform
Troubleshooting live site issues as part of both product development and live site rotations
Ensuring high reliability of applications and services through intelligent monitoring and alerting
Throughout your tasks, you will work closely with Program Managers and other Software Engineers to optimize design, quality and functionality as Microsoft places a premium on the ability to work well in a team environment.
Qualifications
Minimum Qualifications
4+ years of professional software development with hands on exposure to web front end technologies
Bachelor’s or Master’s degree in Computer Science, Engineering or related technical field.
Prior experience in developing, debugging, and maintaining code in object-oriented languages.
Strong coding, debugging and problem-solving skills
Additional or Preferred Qualifications
Great communication skills to collaborate cross-group and work effectively within the team
Solid coding, debugging, algorithm design and problem-solving skills.
Passion for improving software quality and engineering excellence.
Experience in developing, debugging, and supporting code in object-oriented languages and database querying languages.
Experience working in ASR, TTS, LLMs is desirable.
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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .