Job Information
Cape Codder Resort & Spa Pool Attendants in Hyannis, Massachusetts
Pool Attendants have excellent customer service skills, must be highly organized, and have a good knowledge of swimming pool equipment and maintenance. The pool attendant must be friendly, physically fit. Pool Attendants are responsible for maintaining safe and clean areas in and around the waterpark and pools. This position welcomes guests, attends to their needs, sets up furniture and equipment, conducts routine pool area inspections, and ensures that the swimming pool area is neat and organized. Essential Duties and Responsibilities: Monitor activities in and near the waterpark through guest surveillance. Prevent injuries by minimizing or eliminating hazardous situations and behaviors. The following duties are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Welcoming all guests and visitors to the water park and ensuring their safety and comfort. Setting up umbrellas, lounge chairs, and other pool furniture. Ensuring the swimming pools, furniture and facilities are clean and safe. Providing guests with towels, shade, refreshments, and attending to their requests. Clearing used towels, glasses, and trash. Enforcing safety protocols as set out by the waterpark and hotel. Monitoring the activity of guests and ensuring their safety. Reporting any damage or incidents to the supervisor and or management. Qualifications: Recent First Aid certification. Excellent verbal communication and customer service skills. Physically fit, good swimming abilities, and able to perform physical labor. Ability to move and lift heavy furniture and equipment. Good time management and organizational skills. Knowledge of pool equipment and safety measures. Professional appearance and pleasant demeanor. Willingness to work on weekends, holidays, and after hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School Diploma or equivalent. Minimum 6 months of related work experience. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand, walk, sit, swim to a significant degree. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds or heavier. Benefits: 401(k) Health Insurance Dental insurance Paid Time off Employee discount Vision Care Flexible schedule