Job Information
Lowen Corporation Customer Service Rep in Hutchinson, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12927420
Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Assist customers with product information, order status, and issue resolution - Conduct outbound calls to follow up on customer inquiries or resolve any outstanding issues - Maintain accurate and detailed customer records in the CRM system - Collaborate with cross-functional teams to ensure customer satisfaction Qualifications: - Previous experience in a customer service role preferred - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to analyze customer needs and provide appropriate solutions - Proficient in using CRM systems and other relevant software applications - Ability to work well in a fast-paced environment and handle multiple priorities - Flexibility to adapt to changing business needs and schedules If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you! Apply now to join our team as a Customer Service Representative.