Job Information
Sam Houston State University Specialist II - Box Office Specialist in Huntsville, Texas
Requisition: 202400137S
Occupational Category (Staff Positions Only): Technical/Para-Professional
Hiring Salary: Monthly-Staff
Department: Auxiliary Services
General Requirements:
Associates Degree in arts management, business administration or a related field. Two years of experience in a related field. Experience with accounting or bookkeeping related to event ticketing operations is preferred. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position/Usual Duties:
Performs specialist duties for the Box Office operations. Coordinates with the Patron Services Manager for the Gaertner Performing Arts Center, University Theatre Center, and other venues under the management of the College of Arts & Media ( CAM ).
Primary Responsibilities (Staff Positions Only):
Performs specialist duties and clerical functions regarding box office at two box office locations and five venues on campus. Collaborates with university staff, faculty, and students to promote patron services across the College of Arts & Media ( CAM ) by assisting to ensure all ticketed events are uploaded and available for purchase. Prepares and processes payments with ticket stubs and cash receipts for daily deposits. Receives and responds to information requests related to CAM public events. Assembles and prepares data for reporting and analysis to assist the Performing Arts Ticket Office Manager. Supports programming and monitoring box office websites. Assists with providing direction to student employees. Works with other university departments to ensure all fiscal and inventory requirements are met, including audit, internal control, reporting, and loss prevention. Engages in community outreach to promote events as a university representative to the public. Performs other related duties as assigned.