Job Information
Jesse Stutts, Inc. IT Engineer in Huntsville, Alabama
Jesse Stutts, Inc. (JSI) is looking for an IT Engineer who will assist the Director of Information Technology in providing technical support for IT operating systems and office/field employees. The items listed below are representative of the knowledge, skill, and/or ability required. DUTIES/RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS: ? Growth opportunity as a point of contact for End-User and Desktop Support. ? Provide technical support via phone, remote desktop, and in person. ? Install and configure Operating Systems for various platforms, including Windows 10 and 11. ? Collaborate with end-users to resolve application, phone, printer, or computer problems in real time. ? Assist IT Manager and escalate as necessary. ? Technologies supported will include: Office365, Microsoft Office, Printers/Copiers, Windows 10 and 11, iPhones and iPads, LAN and VPN connections. ? Utilize software programs (Microsoft Office, DocuSign, etc.) to perform duties and responsibilities. ? May perform other duties as assigned. ? The successful candidate will be expected to always present themself in a friendly and professional manner. EDUCATION, EXPERIENCE and POSITION REQUIREMENTS: ? Up to 3 years of experience in related field. ? Associate degree or greater in related field, or relevant industry experience preferred. ? Ability to research and troubleshoot technology problems. ? Demonstrated skills to prioritize and handle multiple tasks. ? Working knowledge of virtualization, VMWare, or equivalent. 2 ? Customer service experience preferred. ? Candidate must be capable of lifting and/or carrying up to 50 lbs. and the pushing and pulling of carts if necessary. ? Able to learn and work with service ticketing system. ? Excellent written and verbal skills. ? Ability to communicate in a manner for non-technical individuals to understand. ? Capacity to work flexible hours desired. ? Ability to multi-task, prioritize and work efficiently. ? Ability to work independently as well as in a team environment. ? High level of personal accountability with commitment to fully comply with all established IT protocols, procedures and policies. ? Excellent organizational, verbal and written communication skills. PHYSICAL REQUIREMENTS: ? The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel or crouch. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: ? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ? While performing the duties of this job, the employee will regularly work in an office setting. The noise in the work environment is usually quiet to moderate. Equal Opportunity Employer/Females/Minorities/Veterans/Disabled
Candidates should apply in person at Jesse Stutts, Inc., 3414 9th Avenue SW, Huntsville, Al 35805 from 8:30 am to 3:00 pm Monday through Friday. Will accept applications through April 30th, 2024.
Equal Opportunity Employer/Females/Minorities/Veterans/Disabled.
It is the policy of Jesse Stutts, Inc. to recruit and employ qualified individuals at all locations, and to provide equal employment opportunity for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified females, minorities, individuals with disabilities, and protected veterans. If you need an accommodation due to a disability to apply for a position at Jesse Stutts, Inc., contact HR at 256.533.7730 or email us atinfo@jessestuttsinc.com.
Jesse Stutts, Inc. participates in E-Verify.