Job Information
Expeditors Local Account Manager (Bilingual) in Humble, Texas
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We pride ourselves on being a solutions-based organization and take time to understand each customer’s individual business needs. As a non-asset based organization, we have considerable flexibility when managing our customers’ supply chains.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Develop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced. Act as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and Expeditor’s product, geo, and service leadership. Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence. Drive alignment and co-collaboration efforts in multiple geo’s to identify customer’s top supply chain priorities and challenges. Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer’s ecosystem. Increases Expeditors' revenues and profitability through providing enhanced valued-added service.
To create a unique Expeditors customer experience through total ownership of and accountability to:
Understand global customer's profile, needs and expectations
Retain existing business, while pursuing a larger global wallet share with all customers, by promoting up and cross selling with all customers at all locations
Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide
Leverage and implement Expeditors reporting tools and value add solutions internally and externally with all selected customers
Ownership, accountability, and ongoing management of global pipeline and opportunities to ensure a healthy growth potential and faster business closure
Must be fluent in English and Mandarin
Minimum 3 years Expeditors or industry experience
Proven work experience in business development
Knowledge of Expeditors product and services
Knowledge of required Expeditors operating systems
Proficient in MS Office and CRM software
Strong presentation skills
Proven project management skills
Strong analytics skills
Ability to perform and meet KPI requirements
Proven problem solving and interpersonal skills
Charismatic with an ability to connect
Pay is commensurate with experience and the type of work issued
These positions establish the base for a variety of future career opportunities
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan
Employee Stock Purchase Plan
Training and Education Program
All your information will be kept confidential according to EEO guidelines.
This position is for our Houston area office, located near George Bush Intercontinental Airport.