Job Information
Applied Materials Order Management I - (B1) in Hsinchu, Taiwan
Key Responsibilities
Create under supervision quotations/opportunities in ERP system and provide to customer. Dealing with limited volume
Create under supervision and maintain accurate Sales Orders in ERP
Escalate customer requirements not being met
Handle customer inquires via phone, e-mail, and fax
Functional Knowledge
- Demonstrates conceptual knowledge of theories, practices and procedures within a discipline
Business Expertise
- Applies general knowledge of business developed through education or past experience
Leadership
- No supervisory responsibilities; accountable for developing technical contribution
Problem Solving
- Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments
Impact
- Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines
Interpersonal Skills
- Exchanges straightforward information, asks questions and checks for understanding
Key Responsibilities
Customer parts, return, repair, service requests interaction and processing
Quote, part# inquiry, problem parts, pricing issue follow up and update
Order management incl. book, bill, tracking, update, change and troubleshoot
Entitlement checks
Service dispatch
Part expedite, fulfillment and delivery coordination
Customer escalation follow up and update
Multi-regions support for the above scope
輪班說明 :
- 須彈性配合小夜班及四班二輪兩種班別
小夜班
支付輪班津貼NTD 500 /天
小夜班(下午一點至晚上十點)
四班二輪
支付輪班津貼: 大夜班(每月NTD 15,000)，大日班(每月NTD 7,500)
大夜班(晚上七點至隔天上午七點)與大日班(上午七點至當日下午七點)
每一班表十二小時，實際工作時間十小時，休息兩小時
Requirement
中日語輪班人員
Bachelor degree in International Business , business administration or foreign language
Willing to work 2 days on 2 days off
Personality with positive, proactive, detail-oriented, and responsible
Good Communication skill / Team player/ Delicate work skill
Excellent telephone communication skills
Good communication writing skills in English and Chinese
Business knowledge on Import and Export business and international trade business
Experience on service/sales order management, Inventory management or relevant
日文檢定N1/ TOEIC 750分以上
Qualifications
Education:
Associate's Degree
Skills:
Certifications:
Languages:
Years of Experience:
Up to 1 Year
Work Experience:
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
No
Relocation Eligible:
No
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.