Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Robert Half International Remote Call Center Customer Service Representative in Houston, Texas

Description

Are you looking at getting back into work? Or, maybe looking for a change in your current career? We would love to have you apply! We are currently looking to on-board candidates for the role of an Remote Call Center Customer Service Representative. The Remote Call Center Customer Service Representative will be working with one of our top finance clients in Houston, TX.. The Remote Call Center Customer Service Representative will be working in a call center setting. For more information regarding the Remote Call Center Customer Service Representative role, please send me a copy of your updated resume to the email that is listed below. As an Remote Call Center Customer Service Representative, you will be responsible for the following job functions:

• Answer 35-50 incoming phone calls per day from customers and identify the type of assistance the customer needs

• Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems

• Assist customers in navigating UnitedHealth Group websites while encouraging and reassuring them to become self-sufficient in using our tools

• Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues

This role is equally challenging and rewarding. Youll be called on to research complex issues across multiple databases. It requires fluency in computer navigation and toggling while you confidently and compassionately engage in dialogue with the caller. Be assured that our training will provide you with knowledge of the various products, plans and levels of benefits available to members and you'll soon find yourself creating positive experiences and earning the gratitude of callers on an hourly basis.

• Answer 35-50 incoming phone calls per day from customers and identify the type of assistance the customer needs

• Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems

• Assist customers in navigating UnitedHealth Group websites while encouraging and reassuring them to become self-sufficient in using our tools

• Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues

This role is equally challenging and rewarding. Youll be called on to research complex issues across multiple databases. It requires fluency in computer navigation and toggling while you confidently and compassionately engage in dialogue with the caller. Be assured that our training will provide you with knowledge of the various products, plans and levels of benefits available to members and youll soon find yourself creating positive experiences and earning the gratitude of callers on an hourly basis.

The client is looking to schedule phone interviews right away for this role! If you are looking for a great opportunity to get you foot in the door with a Healthcare company that has ample room for growth within the role and company, don't hesitate to send in your application.

All candidates are eligible for benefits after the first 40 hours of work!

For immediate consideration, please send a copy of your updated resume to CJ at CJ.Arthur@roberthalf.com

Requirements

Required Qualifications

• High school diploma or GED OR equivalent work experience

• Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications

• Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate and empathetic manner

• Proficient conflict management skills to resolve issues in a stressful situation

• 2+ years of experience in a call center environment (i.e. administrative, customer service, claims, etc.) using phones and computers as the primary job tools

• Prior health care experience, Behavioral Health knowledge preferred

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $14.85 - $14.90 / Hourly

Location: Houston, TX

Date Posted: October 15, 2020

Employment Type: Temporary

Job Reference: 04850-9502726775

Staffing Area: Office u0026 Administrative

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