Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Robert Half Help Desk Analyst in Houston, Texas

Description

We are seeking a Contract Help Desk Professional to reinforce our client's IT department's service line. If you have strong problem-solving skills and a sharp focus on customer satisfaction, we invite you to apply! The Help Desk Professional will be the first response point for company-wide technical issues. In this role, you'll provide technical advice and troubleshooting services for a wide range of software and hardware systems.

Responsibilities:

  • Responding to IT service requests and inquiries via phone, email, web, and in-person.

  • Diagnosing and resolving technical software and hardware issues.

  • Walking customers through problem-solving processes in an easy-to-understand manner.

  • Tracking, prioritizing, and documenting customer requests and maintaining a history of resolved issues.

  • Following standard Help Desk operating procedures and updating them as necessary.

  • Identifying opportunities for process, operational, and technology improvements.

    Requirements

Qualifications:

  • Degree in Information Technology, Computer Science, or relevant field is preferred.

  • Prior experience working in a help desk or IT customer service role.

  • Excellent problem-solving, communication, and interpersonal skills.

  • Strong ability to diagnose hardware and software issues and troubleshoot technical issues.

  • Familiarity with tools, applications, and help desk software.

  • Strong customer service-oriented mindset and the ability to relate technical information to non-technical users.

    Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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